A STUDY GUIDE by sally campbell www.metromagazine.com.au www.theeducationshop.com.au Synopsis > OUTSOURCED! explores the experiences of young people working in call centres in India and Australia. Never before have national borders been so porous. Technological advances mean a call-centre operator in India can now answer calls from consumers in the United States‚ Europe and Australia‚ as well as other developed countries. T o many observers‚ outsourcing represents a new frontier
Premium Business process outsourcing Outsourcing
Midterm #1: "Outsourced" A. Equal opportunity When Todd told Asha that she was promoted because she was doing well‚ Puro was perplexed because in their culture a man is usually promoted. Todd is from a culture of equal opportunity and doesn’t think twice. Achievement and success Puro makes a statement reflecting the American culture regarding their ideal daily lives. Americans work at a place they do not enjoy for money to achieve the status of success among others‚ while in India
Premium Sociology
Institution: St Theresa International College Campus/Faculty/Department/Campus: Faculty of....BBA.........‚ Department of.....Hotel & Tourism Section 1 : General Information 1. Course Code and Title 215 424 Psychology for Hospitality & Cross-Cultural Communication 2. Total Credits ……3 .Credits (…3-0-6..) 3. Program and Type of Course Bachelor/Master/Doctor of……Business Administration……Program in.....Hotel & Tourism.. Core course/Major required course/Major elective course 4. Responsible
Premium Cross-cultural communication Management
1). Intercultural communication focuses on “sharing of meanings” across cultures‚ whereas cross-cultural communication focuses on comparisons of communication styles. Using a variety of academic sources‚ evaluate both of these theories to determine which is the most useful for developing effective communication with people from other cultures. You may also draw on personal experience in the development of your argument. Everyone in this world is in one way or another influenced or affected by culture
Premium Cross-cultural communication Culture Communication
actions‚ in the process of intercultural communication. The adequacy of the understanding of the actions and their causes depend building a relationship with another person. Therefore‚ stereotypes allow to speculate on the causes and possible consequences of their own and others ’ actions. A person is endowed by certain traits and qualities with the stereotypes‚ and it is predicted behavior on this basis. Thus‚ stereotypes play a very important role - in communications‚ in general‚ and in the process of
Free Culture Cross-cultural communication
LEADERSHIP ACROSS CULTURES: THE ROLE OF CROSS-CULTURAL COMMUNICATION COMPETENCE Dr. Alexi Matveev College of Staten Island New York‚ NY‚ USA Dr. Elena Lvina Concordia University Montreal‚ Quebec‚ Canada Abstract New theoretical frameworks are needed to better understand effective transformational leadership in different cultural contexts. In this article we illustrate the relationship between transformational leadership and the cross-cultural communication competence frame. We show how national
Premium Leadership
Cross cultural understanding simply refers to the basic ability of people within business to recognize‚ interpret and correctly react to people‚ incidences or situations that are open to misunderstanding due to cultural differences. Cross cultural awareness develops from cross cultural knowledge as the learner understands and appreciates a culture internally. This may also be accompanied by changes within the learner’s behavior and attitudes such as a greater flexibility and openness. However‚ cross
Premium Nonverbal communication Communication Culture
Logan COM/360 Communication Guide Cross-Cultural Communication When people communicate with others for business purposed it is important that communication is open‚ clear‚ and concise. When it involves people or groups of people from two different countries that are working together it is vital that the cultural background and ways of life are considered because it will allow each group to effectively communicate with each other. When it comes to business practices a lot of cultural beliefs is brought
Free Culture Cross-cultural communication Communication
AVOIDING CROSS-CULTURAL MISCOMMUNICATION Abstract International business has been developing fast in the globalization. We can see Chinese businessmen in most of places in the world‚ from Africa to America‚ and many 2 foreign companies are investing in China‚ vise versa. I‚ a Vietnamese woman‚ am working for Korea National Oil Corporation (KNOC) in oil and gas field in Vietnam where lots of foreign oil and gas corporations are operating such as KNOC‚ Halliburton‚ Schlumberger‚ BP‚ and Premier.
Premium Culture Cross-cultural communication Communication
Associate Level Material Appendix C Cross-Cultural Communication Matrix Use the matrix to complete the country information. Write 3-4 sentences for each item. • Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into
Premium Cross-cultural communication Culture Globalization