hospitality industry is a large industry where cross cultural incidents are always an issue. A comparative study between Chinese and American culture will be made in social and business context followed by a theoretical approach using cultural dimensions to explain the differences among the cultures. The results will be used to suggest and recommend methods to overcome cultural conflicts and tensions Contents 1.0 Background 2 2.0 Introduction 3 3.0 Cultural awareness for tourism and hospitality 4
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GUIDELINES EMPLOYEE REWARD & RECOGNITION POLICY Introduction: Benefits of an Employee Recognition Program 1. Increased customer loyalty and retention; lower turnover. Employees who feel appreciated and respected will be more productive and motivated‚ and are likely to remain longer with the company. 2. Higher employee productivity overall. 3. Increased retention of mid to high performers. 4. Overall increased employee morale. Employees often go above and beyond what is expected of them
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and Looking Closely at Plate 3.1.9‚ what do these sources tell us about fifteenth – and sixteenth- century cross-cultural encounters? This assignment will discuss the nature of a cross-cultural encounter in the 15th and 16th centuries between the Portuguese traders and the people of Benin‚ leading to Portuguese figures depicted in Benin art and furthermore our understanding of cross-cultural encounters in general The plaque under consideration (plate 3.9.1) is of three forward facing warriors‚ dressed
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Case Study: Solartron (B) Mapping: * Strengths: First of all‚ the Uncertainty Avoidance of Marcil and Beida are quite similar (respectively 48 and 52). This contributes to their winning of the 500 units tender as they both agree to what extent they can take risk. Then‚ Marcil impressed Beida‚ and this contributed to his involvement in the joint-venture. Marcil has a 52 rate of Masculinity. He cares about ambition‚ competitiveness‚ and outcome. The Canadian entrepreneur is a successful
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Drawing on theories of both cross cultural management and motivation‚ discuss the factors influencing the contrasting behaviour of both the hosting insiders and outsiders at Dancom. What could be done to help the outsiders become more involved? To understand the case we have to first understand the theories of cross culture management and motivation.... we would be later on moving to the introduction and issues at Dancom. The last but not the least would be the suggestions and their implication
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Some civilizations had more abilities than others‚ which seemed to make them more powerful than other civilizations. Some had the ability to gain currency‚ read‚ learn‚ educate‚ etc.‚ and others saw this as holding power. One of the main cultural influences on early civilizations was the need to provide basic necessities. The early civilizations also relied heavily on
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Cross Cultural Perspectives Paper Ethics and Social Responsibility Ethics Cross Cultural Perspectives Paper The Microsoft Corporation is a fortune 500 company that ranked # 35 on the fortune 500 list in 2013 (Fortune 500‚ 2013) and is one of the largest business corporations in the world. It was founded in 1975 by two guys named Paul Allen and Bill Gates‚ the business developed very rapidly as the years went by and reached a marker of 89‚000 employees‚ with a revenue of $62 billion dollars and
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mother from Tortola‚ British Virgin Islands‚ I count myself privileged to have the best of both worlds. Primarily because I was born as an American citizens and am yet able to identify myself as a member of family heritage culture and heritage. Cultural Influences on Personal Identity Development Raised in a Caribbean cultured home where Christianity was our core belief‚ from an early age‚ I was taught the importance of reverencing God and honoring and respecting my parents. Likewise‚ my parents instilled
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Throughout almost all societies‚ politeness plays an integral role in the effectiveness of social life and interaction within the context of both inter-cultural and cross-cultural communication. Within different cultures the definition of politeness may vary substantially and as a result may be appropriated in ways that are largely misunderstood within the context of other cultures. It is for this reason that scholars such as Brown and Levinson have derived theories on politeness and its use within
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Successful Strategies for Global Projects By Alicia Trelles-Duckett on August 23‚ 2012 7 2 0 No doubt installations in other geographies come with their own inherent set of challenges. Currency fluctuations; centralized versus local procurement; languages; time zones. And those are even before considering difficulties due to the particular technology being deployed‚ or the source of spare parts‚ or infrastructure in the country. This discussion aims to introduce a technique which can help
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