Running head: Cultural Dynamics Cross-Cultural Dynamics in the Workplace Liberty University Abstract In a world of increasing globalization and cross-cultural interaction‚ there are many barriers‚ which hinder the communication process. These barriers‚ present through cultural differences‚ can be a strength or a weakness to an organization. Leadership and managers alike‚ can minimize the effects of weaknesses‚ and capitalize on the strengths‚ only if they understand the cross-cultural dynamics they
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Case Study 1 – McDonald’s External Analysis (mODULE 2) Industry – global fast-food retailer‚ US based Product segment – burgers‚ French fries‚ nuggets‚ beverages and coffees and cakes in McCafe Current life cycle position in the industry – mature stage TEMPLES Technology (+) – adding technology to make drive-thru‚ ordering and payment processes easier Economic (-) – GFC during 2008-2009 affected US and the rest of the world which led to the declines in consumer wealth and purchasing power‚ and a
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3. Cross-national Cultural Differences A cultural orientation describes the attitudes of most people most of the time‚ never of all the people all of the time (Adler 2002: 22) 3.1 Introduction This chapter covers the studies that define cross-national cultural differences and shows how these cross-national cultural differences affect professional behavior in general. In § 3.2‚ a short exposition on the definition of national culture is provided‚ including the general understanding of what
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Manage cross-cultural training It is extremely important for American managers to have cross-cultural training‚this is because there are many different nationalities working together‚and cultural diversity is commonplace especially on ships.Therefore‚if they want to communicate effectively with employees and establish a harmonious work environment‚managers need to know how to communicate with different employees who are from different places‚and managers need to have the cultural sensitivity and
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BA361: Cross-Cultural Business Communication Fall 2012; CRN 11688 Lillis 255 Instructor: Kay Westerfield Office: 194 Esslinger Wing A (entrance next to MacCourt) Office hours: TUES 3:00-4:30‚ WED 12:00-1:30‚ and by appointment Email: kwesterf@uoregon.edu Office phone: 541-346-1094 _________________________________________________________________________________________ Course Materials (Note the 5th edition of textbook.) Intercultural Communication in the Global Workplace. 2010. 5th edition
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Case Study: Cross-Cultural Stereotypes and Communication Read the scenarios below and write a 2 - 4 page paper (excluding cover page) that addresses the following: Analyze cross-cultural contact that police officers and civilian employees have with citizens‚ victims‚ suspects‚ and coworkers. Cultural differences may lead to erroneous conclusions about Asian/Pacific American behaviors. These misunderstandings can cause the entire system to become involved in a family’s life (courts‚ district
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Smith-Ch-13.qxd 2/22/2008 9:16 PM CHAPTER Page 219 13 Cross-Cultural Approaches to Leadership Zeynep Aycan Arabs worship their leaders—as long as they are in power! —House‚ Wright‚ and Aditya (1997‚ p. 535) The Dutch place emphasis on egalitarianism and are skeptical about the value of leadership. Terms like leader and manager carry a stigma. If a father is employed as a manager‚ Dutch children will not admit it to their schoolmates. —House et al. (1997‚ p. 535) The Malaysian leader is expected
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Intercultural Communication Rini Anggun Pertiwi 2 chs Education A 0902443 Chapter Report: Chapter 1 Cross-Cultural Contact with Americans American‚ as it is explained in the beginning of chapter 1‚ is described as the people who were born‚ raised and lives in the United State. We will find that Americans are consists of many people from different races‚ religions and ethnics. A lot of culture‚ might be‚ live together in the same area. Before‚ they called it as “melting pot”
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Language Arts 11 Schenkelberg Friday November Second Positive Cross-Cultural Encounters When you decide to encounter another culture‚ you could be surprised to find out that they are not that much different than you are. You may even develop close bonds. The books “My Sojourn in the Lands of my Ancestors” and “The Interesting Narrative of the Life of Olaudah Equiano” show both positive and negative examples of cross-cultural encounters. To get to know another’s culture you must first accept
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interpersonal and intrapersonal skills‚ justice and sound mind should also be a direct and large part in the behavior of a counselor. Each profession‚ including the counseling profession must create a balance or equilibrium for such rules. Cultural norms or societal standards are highly regulated principles set forth by a certain group within a profession. For instance‚ the Council for Accreditation of Counseling and Related Educational Programs regulate the principles and procedures within
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