Chapter 4 – Product and Service Design TOPIC Product and Service Design Trends in Product & Service Design Product or Service Design Activities Reasons for Product or Service Design Design for Operations Sources of Ideas for Products and Services The Design Process Quality Function Deployment Reverse Engineering Design for Manufacturing Manufacturability Legal‚ Ethical‚ and Environmental Issues Regulations & Legal Considerations Research and Development (R&D)
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in module one to follow was the McDonald’s Corporation. Although the specific type of operation process is mainly product it is also service for the McDonald’s Corporation. In having to choose the process strategy from one of the four process strategies it falls under all of them in some form or fashion‚ but I chose mass customization. The reason I chose mass customization over all of them is because it combines a little of all the other strategies. For instance‚ with process focus there is
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TABLE OF CONTENT 1. WHY CHOOSING CROWN FURNITURE? -------------------------------------------------- 2 2. COMPANY HISTORY ---------------------------------------------------------------------------- 2 3. MAIN OBJECTIVES & GROWING PLANS -------------------------------------------------- 2 4. KEY STRATEGIC ASSET TO CROWN FURNITURE SUCCESS ----------------------- 3 5. CROWN FURNITURE’S PRODUCTS HAVE COVERED --------------------------------- 3 6. HQ MANAGER’S & OUTLET
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Case 1 - Design house Partnerships at concept design services Case summary The case is all about CDS (Concept Design services) ‚ earlier they were in to business to consumer business by d product name of “Focus” now they have moved from business to consumer to business to business format. They have tied up with many design house and they give them the design which they manufacture and then distribute to the customer. They also moved from manufacturing focus products to high – quality stylish
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News Corporation (News Corp) was formerly local newspaper‚ The News‚ established in 1923 in Adelaide‚ Australia by Rupert Murdoch’s father. With the helm of Rupert Murdoch‚ the 1980s News Corp has accelerated its development‚ not only focusing on traditional product areas of newspapers and magazines but also transforming into a vertically integrated global media group‚ with a place in all parts of that industry from newspaper to television‚ from magazines to film. Firstly‚ News Corp entered to
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Module 8 Group Project - Proposal Product and Service Design “How do some companies manage to introduce successful new products fast when others can’t?” This is the type of question we will be answering in this chapter (ie. An idea we could use on a company in our power point presentation) per Pg 117 of textbook How do these companies’s stay in the competitive marketplace with their product and service designs? What makes them unique? • Idea generation • Build a business case
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Design is one of the components of the operations management. Specifically‚ product and service design is one of the processes of the design. As states in Morris (2009‚ p.22)‚ Product design is defined as the idea generation‚ concept development‚ testing and manufacturing or implementation of a physical object or service. “Service design is the activity of planning and organizing people‚ infrastructure‚ communication and material components of a service‚ in order to improve its quality‚
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*2 - Service Design Presentation - Hour 2.ppt Information Technology Infrastructure Library (ITIL) Page: 1 *2 - Service Design Presentation - Hour 2.ppt Key Points Page: 2 *2 - Service Design Presentation - Hour 2.ppt ITIL V3 Process Model Page: 3 *2 - Service Design Presentation - Hour 2.ppt Purpose of the Service Design Package Page: 4 *2 - Service Design Presentation - Hour 2.ppt 4 “P’s” of Service Design Page: 5 *2 - Service Design Presentation - Hour 2.ppt Sourcing Models
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Case Summary Digital Semiconductor was a business unit of Digital Equipment Corporation. John Gavin‚ the DS group controller‚ wanted the finance department to find ways to add value and better support the division because the DS business strategy had many changes over the past five years and the division was still operating at a loss. History: The semiconductor division which was a part of Digital Equipment Corporation expanded rapidly in the 1970s. Digital was financially very successful in 1988
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Electronics: Innovation and Design Strategy Introduction: The case study commences with the integration of innovative design and brand management by Samsung Electronics which started a new trend in the electronics industry. As discussed in the case‚ initially Samsung was not much popular and lacked design identity but later it relocated itself by: * Improvement in the product development processes * Increasing their investments in R&D and product design i.e. R&D globalization.
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