University of Macau‚ Macau‚ China‚ in 1993 and 1997‚ respectively‚ and the Ph.D. degree from the Tsinghua University‚ Beijing‚ China‚ in 2003. He became a Lecturer in the Department of Electrical and Electronics Engineering‚ University of Macau‚ in 1998. He has been an Assistant Professor at the University of Macau since 2003. His research interests are FACTS and DFACTS‚ power quality‚ custom power‚ and PWM. Dr. Wong received the Young Scientist Award from the “Instituto Internacional De Macau” in 2000
Premium
Queenstown. As bungee jump evolved‚ there are more and more commercial bungee site to fulfill the wish of the adventurous people. The most famous bungee jump commercial site is located at Macau tower in China‚ its height is 233m which is the tallest in the world while Verzesca Dam in Switzerland at 220m placed behind Macau tower. After knowing the history about bungee jump. I would like to continue the speech with my second point that is types of bungee jump. There are five main types of bungee jump
Premium Bungee jumping
the missionary could betray his faith. This is where we get introduced to two former European Catholic Priest‚ Father Rodrigues and Father Garrpe‚ they want to travel to Japan to see it all for themselves to try and make sense of it. Once landed in Macau‚ they have no other option but to find a ship to take them to Japan. Before arriving to Japan they are thrown news from Father Valignano. Valignano informs the priests that its taking too much of a risk to send them to Japan and the church is no longer
Premium Christianity Religion Shusaku Endo
Introduction Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize‚ automate‚ and synchronize sales‚ marketing‚ customer service‚ and technical support. CRM systems for marketing track and measure campaigns over multiple channels‚ such as email‚ search‚ social media‚ telephone and direct mail. These systems track clicks‚ responses‚ leads and deals. CRM systems can be used to create‚ assign and
Premium Customer relationship management
Faculty of Business Administration EBIS 112 – Contemporary Information Systems for Organizations Course Outline First Semester (2013/2014) Lecturer OFFICE TEL E-MAIL SESSION GRADUATE ASSISTANT Dr. Simon Wu L312 8397-4718 simonwu@umac.mo 001-003 TBA Dr. Jimmy Lee PLG415 8397-8875 jimmylee@umac.mo 004-005 TBA Prof. Patrick Lee L323 8397-4187 cblee@umac.mo 006-007 TBA Ms. Rebecca Lao PLG402 8397-8862 rlao@umac.mo 008-009 TBA Course Objective This course provides
Premium 1966 1955 2003
Customer Relationship Management (CRM) Learning Objectives Define CRM; Understand the importance of CRM; Explain the determinants of CRM and the key stages in its development; Discuss the main functions and various models of CRM; Explain the role of salespeople as relationship developers Discuss the management of customer relationships. Customer Relationship Management (CRM) What is Customer Relationship Management (CRM)? CRM is “the development and maintenance of mutually beneficial
Premium Customer relationship management Marketing Customer service
Customer relationship management (CRM) focuses on the relationship between customer and company. Due to this feature‚ many companies are trying to establish their own CRM system for helping them to connect new customers and boost old customers’ long-term loyalty. CRM systems include operations and analysis‚ and relationship marketing strategy and supporting‚ customer-centric business processes (Buttle 2004). With the development of information technology (IT)‚ using CRM system is more convenient. It
Premium Customer relationship management
handful of regular customers. Customer Relationship Management is the same in principle for these two examples - it is the scope of CRM which can vary drastically. CRM‚ or Customer Relationship Management‚ is a way for businesses to find potential customers. While the first iterations of CRM were used in the 1980s‚ it wasn ’t until the 2000s that it really began to shine. CRM software helps businesses identify and categorize existing customers. This allows them to see the specific demographics their products
Premium Customer relationship management Customer service
customer contact employees‚ set customer contact requirements‚ enhance partnership and alliances and exploiting customer relationship technology. CRM‚ or Customer Relationship Management‚ is a way for businesses to find potential customers. While the first time term of CRM were used in the 1980s‚ it wasn ’t until the 2000s that it really began to shine. CRM software helps businesses identify and categorize existing customers. This allows them to see the specific demographics their products appeal to
Premium Customer relationship management
Microsoft Dynamics CRM 2011 Solution Architect Role Last Modified 11/15/2010 Posted 10/13/2010 This Microsoft Dynamics CRM 2011 Role Tailored Learning Plan can help your employees focus on specific goals and access the training they need to gain in-depth product knowledge and obtain certifications for Microsoft Dynamics. By becoming trained and certified in various disciplines‚ your employees can document their knowledge of Microsoft Dynamics CRM 2011 and showcase their expertise. Learn more
Premium Microsoft