which need to strengthen no matter how good is it. There is some recommendation we would like to give Maybank. Currently‚ Maybank has go through many CRM project to increase customer retention beside attract more new customer. Based on that‚ we would like to recommend Maybank should build a higher customer service performance staff culture before the CRM project implemented. This culture can be build through strengthen the objectives of Maybank which is “humanizing financing service across Asia”. The
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methods‚ strategies‚ software and other web-based capabilities can be used by an organization to improve its customers’ knowledge in term of products and services provided. It is called Electronic Customer Relationships Management (Chaffey‚ 2009). E-CRM can also improve its product value-added provided to their customers as it can satisfy customers’ sophisticated demand by capturing‚ integrating and distributing data gained by that organization at its Website (Shan and Jea‚ 2003). Because of e-CRM’s
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Studies Publication details‚ including instructions for authors and subscription information: http://www.informaworld.com/smpp/title~content=t713695955 UNDOCUMENTED INDONESIAN WORKERS IN MACAU Amy Sim; Vivienne Wee To cite this Article Sim‚ Amy and Wee‚ Vivienne(2009) ’UNDOCUMENTED INDONESIAN WORKERS IN MACAU ’‚ Critical Asian Studies‚ 41: 1‚ 165 — 188 To link to this Article: DOI: 10.1080/14672710802631210 URL: http://dx.doi.org/10.1080/14672710802631210 PLEASE SCROLL DOWN FOR ARTICLE
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their populations speaking Cantonese and were both once colonized by European powers. However‚ by taking a closer look‚ we realize that they are different in many ways‚ as in population‚ historical background‚ and points of interest. First of all‚ Macau is only 16 square km in land area‚ which is made up of a peninsula and two islands. It is connected by ferry to Hong Kong and Guangzhou. An airport was opened in 1995 and the islands are being developed‚ but many parts remain rural and peaceful. On
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CRM programs at Westside Each west side outlet blends products‚ ambience‚ customer service and facilities to create a stand out shopping experience. * The stores are spacious (10‚000 to 20‚000 square feet each)‚ designed to look and feel international‚ and products are displayed attractively. * The Westside outlets in Mumbai and Hyderabad have an additional drawing card: Taj Cafés that serve delicious pastries‚ sandwiches and coffee. Something new every week Repeat customers or those
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Abercrombie (children)‚ Hollister & CO‚ and Gilly Hicks‚ and also operate a post grad subsidiary brand. His principal competitor are Gap/American outifithers/Ourban Outfitters. A&F sell clothes and accessories for Man‚ Woman and Young. As we know CRM is about « managing‚ bulding profitable customers relashionship by delivering Superior value and satisfaction » now we are going to see the différents méthodes using A&F : - Firstly a website online shop is providing to customers has multiples functions
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Rizal’s First Homecoming In the summer of August 1887‚ Rizal decided to return to the Philippines for some months. The circumstances during his time were favorable because many authorities at that time were liberally inclined. Both the Gran Oriente de España and Luz de Oriente was composed of Spaniards and Filipino masons. Rizal’s priority was to cure his mother’s eyes‚ thus his first operation of being an ophthalmologist based from his experiences and studies‚ was very successful in removing
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McDonald’s Corporation (NYSE: MCD) is the world’s largest chain of hamburger fast food restaurants‚ serving more than 58 million customers daily.[4] In addition to its signature restaurant chain‚ McDonald’s Corporation held a minority interest in Pret A Manger until 2008‚ was a major investor in the Chipotle Mexican Grill until 2006‚[5] and owned the restaurant chain Boston Market until 2007.[6] A McDonald’s restaurant is operated by either a franchisee‚ an affiliate‚ or the corporation itself
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ANALYTICAL CRM HOMEWORK 3 By RAKHI LADDAR (UIN: 622003139) Initially a connection is established. To perform the task of performing data mining through excel first a connection needs to be established to sql server. Server used is infodata.tamu.edu. Classification- Builds a model that describes the class (target) attribute as a function of input attributes. The outcome is a decision tree or a neural network or a logistics regression. Below a series of screen shots‚ using classification
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Early & Middle Ages Sept 19/13 After the collapse of the roman empire The fall of western rome (400-500) & Rise of christianity (600-1400) -following a series of dictatorships -withdrawal of community involvement in polis -muslim and christianity emerge as threats to power christianity emerged as a threat to the polis introduced a belief system that said god is more important than the state Islam and Christianity a threat? Power greater than the polis - a spiritual monopoly
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