1 Unit outline Communication in health and social care Care workers require effective communication skills in order to work with the diverse range of people they meet in health and social care settings. This unit will introduce you to: different forms of communication factors that affect communication in care settings ways of overcoming barriers to effective communication. You will have the opportunity to observe and discuss the communication skills of others and to practise and refine your
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B-TEC Health and Social Care Level 3 Year One. Unit 1 – Developing Effective Communication in Health and Social Care Unit Booklet 2011-2012 Student Name:______________________________ Please Note: You must keep this booklet safe. It is a requirement that‚ at the end of the unit‚ you will submit this booklet as evidence of your learning. A second copy of this booklet will not be given so if you lose it you must reprint it at your own expense and
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UNIT 1: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS Scenario You have been asked to create an information pack for health and social care students about the importance of communication in working with adults. Your pack should include information about a range of communication methods‚ both verbal and non-verbal. It should also include advice about how to identify the different communication needs of individual‚ some of the barriers to effective communication and how these can be overcome
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Communication in health and social care Seeing‚ hearing Feelings Expression Feeling Expressing oneself Seeing‚ hearing Understanding Understanding Communication cycle Idea occur- think of something you want to communicate e.g. pass on info or persuade someone to do something. Message coded- think how you are going to say what you are thinking. Message sent- send the message verbally or otherwise. Message received- the other person sees/hears your message. Message is decoded
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M1 In any health and social care setting communication is extremely important. The way we communicate with people depends on the situation and the environment; there are different types of health and social care settings some of these include‚ residential nursing homes‚ hospitals‚ doctor’s surgery and schools and many more. There are a huge range of people that use these services and we call these the service users‚ each service user has different needs that must be met. Health and social care professionals
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Explain the role of effective communication and interpersonal interaction in a health and social care context. The role of effective communication is very important in a health and social care unit as‚ without it‚ it will be very hard to communicate with the clients. But also communication is the process of sharing information‚ thoughts and feelings between people through speaking‚ writing or body language. Effective communication extends the concept to require that transmitted content is received
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Communication between care workers and service users is essential for promoting and maximising the rights of users of health and social care services. All patients and users of our service should be kept informed about their treatment. They should be able to talk to you or the workers making decisions about their treatment. It is your responsibility to overcome any problems with communication that may arise‚ not just in giving users information in a format that they can understand‚ but also in giving
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L.O.1. Explore how communication skills are used in health and social care settings 1.1 Apply relevant theories of communication to health and social care contextsAccording to George Gerbner‚he describes the three main branches of communication studies as; 1.”semiotics” The study of signs and symbols and how they combine to convey meaning in different social contexts‚This branch is mainly concerned with how verbal‚non verbal and aural signs and symbols combine to create messages. 2.Media effects
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Chapter 1 Psychology in health and social care Key topics ll Relevance of studying psychology ll Schools of thought in psychology ll Psychology in practice: people and practice ll How to make effective use of this book ll Introducing the ‘psychosoap’ family Introduction Our purpose throughout this book is to offer ideas from psychology that can be applied to your work in health or social care. Our objectives are to enable you to: ll apply evidence-based
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Group Interaction. Basic Details/Work Context. It is important to be able to communicate effectively in a health and social context‚ in order to transmit the appropriate care values appropriate to people’s specific needs. Just like my one to one interaction‚ I had to demonstrate my communication skills. I undertook an interaction with a group of young children that were at a primary school. But before undertaking this interaction I had to do some research on group interactions in order for me to
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