Health and social care guide to communication Communication is an interactive two way process of giving and receiving a message‚ such as exchanging ideas or information it can be a mixture of verbal and non-verbal and formal and informal methods. Communication is important to master to become an effective health and social care professional because you need to be able to listen to people to understand their needs because if you don’t listen to them properly wrong information can be taken also
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LM1c – Lead and manage a team within a health and social care or children and young people’s setting The difference between Managing and Leading Stephen R. Covey’s The 7 Habits of Highly Effective People: described the difference between management and leadership as “Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.” The differences can be seen as:- Managers develop policies and procedures. Leaders develop
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Higher Nationals in Health and Social Care (QCF) Unit: Communicating in Health and Social Care Organisations Unit Code Date Issued: 23rd September 2013 Student Name: Student ID Submission Date: Lecturer: Internal Verifier: Assessment criteria Outcomes Assessment requirements To achieve each outcome a learner must demonstrate the ability to: L1. Be able to explore how communication skills are used in health and social care 1.1 Apply relevant
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054.1 Ac1. Explain what it means to have a duty of care in own work role In my work I have a duty of care to the young people I work with. This means their health‚ safety‚ wellbeing and emotional development is my responsibility. For me to do this I follow company policies and procedures and when needed seek advice from the appropriate people. Ac3. Explain where to get additional support and advice about conflicts and dilemmas. While at work for any support I need I firstly will talk to
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Introduction in to equality and inclusion in the health and social care or children and young people setting. Unit SHC 23 Diversity can be expained in many different ways‚ for example a "diverse work force" is when a work team has many differences in all different aspects‚ in example a work team which includes different races‚ ages‚ gender and interests. Equality is described in which all individuals arre treated equaly‚ equal oppurtunties plays a big part within the health and social care
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Nonverbal communication is communication which isn’t verbal‚ it is also cues which people follow to interpret a message. This contains different factors such as posture which gives indication of how they are feeling. For example if a person is slouching or got their arms folded this could mean they are not interested or not listening. Facial expressions again can tell their emotions. For example if a person is frowning then this missed they are displeased. This can be interpreted both wrongly and
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Text messaging is another form of communication that help communication to be effective in health and social care settings. However‚ in health and social care setting‚ service providers tend to send lots of reminding text messages via email to remind service users about their appointment with the doctor or the nurses. In the event of text messaging‚ health and social care professionals can use it in the context of both 1-1 and group. So‚ this could be between colleagues and between professional and
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Principles of Communication in adult Social Care Setting R/606/2906 1.1 Identify the different reasons people communicate. Communication is needed to be able to express feelings‚ wishes‚ and needs. It helps makes and develops relationships with another person. Communication is paramount in a care setting‚ as you can build trust with a resident and also have a good working relationship with that person and their families. 1.2 Explain how communication affects relationships in
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emotion through communication like how they are feeling at the time or telling them about a recent life event. People communicate about thoughts and suggestions. Communication can be used to share reassurance and to understand and to be understood. People make‚ build and sustain relationships through communication. People share knowledge and receive knowledge through communication. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Communication can build
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of effective communication in caring for people with dementia and their families/cares in the residential setting. Firstly‚ it identifies and discusses the effectiveness of different forms of communication. Secondly‚ it will be Identifying and discussing factors that affect communications with health and social care service users‚ their families‚ care teams and other professionals as well as explaining the influences of Diversity‚ language and culture responsibilities in communication. Finally‚ it
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