share information with people using services. They also need to be able to communicate well with people’s families and/or carers and their own colleagues and other professionals. It is important therefore‚ if you are considering a career in health and social care‚ to gain the knowledge‚ understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. This unit looks at verbal and
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AO4 Planning Customer Service Standards Planning customer service standards is important for both the company and the customer as it ensures that the service received is consistent throughout the company. It is important to show consistency throughout the company as it ensures that everybody knows the standard of the service to be given and prevents poor customer service from being carried out which can affect the company. Another reason why it is important to set customer service standards is
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of Dynamic International Ltd. I will explain what are micro and macro environment factors and how do they affect his marketing decisions as well as consumer buying behaviour. I will propose him segmentation criteria‚ targeting and positioning for his products. Micro environment Micro environment consists of the different types of stakeholders outside the organisation. The constituents or stakeholders of the micro environment include customers‚ suppliers‚ creditors‚ distributors‚ dealers‚ etc. Although
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Criteria Number and Statement: 2.2- Describe the factors to consider when promoting effective communication. There are many types of communication methods but these all come with their goods and bad‚ we have verbal communication when we speak to a person face to face or else on the phone and we have non-verbal communication such as e-mails and letters. There are factors to consider when you have verbal communication‚ when you have a face to face conversation with a child it’s very important to
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SOCIAL FACTORS – BUSINESS ENVIRONMENT Introduction: The main factor that affects most business is the degree of competition – how fiercely other businesses compete with the products that another business makes. The other factors that can affect the business are: Social – how consumers‚ households and communities behave and their beliefs. Legal – the way in which legislation in society affects the business. Economic – how the economy affects a business in terms of taxation‚ government spending
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Marketing assignment on: External marketing environment factors Q1. Identify & Discuss which external marketing environment factors more impact on Ford. Ans1. Ford Motor Company refers to an American multinational enterprise which deals in the manufacturing of the automobiles. Ford has been known for manufacturing cars on a large scale. Ford refers to the second largest manufacturer in case of the automobile sector. Based upon the annual sales figure‚ Ford has been termed at the fifth largest amongst
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customers. We know that nowadays there are a lot of ways of transportation‚ that can be faster or slower‚ but the most important thing for the customer is the experience they decide to have when they go on board of a way of transportation. To get faster to a place‚ you can choose the plane‚ or the fast trains‚ which can take you to the point you want in hours. But to enjoy the trip that you wished for‚ an amazing cruise on a boat will make you experience the pleasure of being on sea‚ having extra activities
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Research Project EFFECT OF OUTDOOR ADVERTISING ON BRAND PROMOTON TEACHER : SIR KAMRAN JAVAID GROUP MEMBER NAMES SYED QASIM KAZMI PYAR ALI MOBEEN SAAD MANSOOR Introduction: The topic describes about the effect of outdoor advertising on Brand Promotion and how outdoor advertising is promoting and affecting the brands in the financial hub of Pakistan i.e. Karachi. Anywhere you go they follow you‚ no they are not any telecommunication networks but advertisements. Nowadays
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learning‚ is by introducing outdoor learning. Outdoor learning is a way to get children interactively involved in their learning. It also helps break up the repetitiveness of day to day classroom routines. There can be many benefits to outdoor learning‚ as stated by (Dillon J 2006) outdoor learning can include; knowledge and understanding; attitudes and feelings; values and beliefs; actions and behaviours; personal and social development. Also another benefit from outdoor learning experiences‚ is that
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Youths Services. It was founded in January 2003 to provide services to the children of these Islands. The CAYs Foundation consists of an appointed board of directors made up of local citizens‚ who bear a love for children of these islands. The CAYs Foundation is a non-profit organisation dedicated to empower youths who are experiencing difficulties to achieve their full human potential by providing a continuum of care thru its residential and day programmes in a caring‚ nurturing environment‚ and in
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