1st Journal (Relative Importance Of Service Quality Dimensions : A Multisectoral Study) Mcdonalds is constantly promoting its corporate mission of People and People Vision. The People Promise is “how we remind our people what they can expect and how high our goal is : to be the best employer in each community around the world”. And the People Vision is “we’re not just a hamburger Co. Serving people‚ we’re a Co. Serving hamburger”. It has the customer service department and web site to provide customer
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Corporate governance : 5 amministrators of the website user power users (users that gain points for the sharing information and by helping ohters. Answer to he questions) possibility to have new amministrators from the power users Web communities are an engagement between the site’s creators and the site’s users‚ and social norms evolve as users create a community identity‚ and as each individual contributes to the overall brand of the site. The community’s norms are also interwoven
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cross-cultural communication. His books include: Riding the Waves of Culture‚ Seven Cultures of Capitalism‚ Building Cross-Cultural Competence‚ 21 Leaders for the 21st Century and Innovating in a Global Crisis . Trompenaars studied Economics at the VU University Amsterdam and later earned a Ph.D. from Wharton School‚ University of Pennsylvania‚ with a dissertation on differences in conceptions of organizational structure in various cultures. He experienced cultural differences firsthand at home‚ where
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Geert Hofstede’s Cultural Dimensions National cultures can be described according to the analysis of Geert Hofstede. These ideas were first based on a large research project into national culture differences across subsidiaries of a multinational corporation (IBM) in 64 countries. Subsequent studies by others covered students in 23 countries‚ elites in 19 countries‚ commercial airline pilots in 23 countries‚ up-market consumers in 15 countries‚ and civil service managers in 14 countries. Together
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EJBO Electronic Journal of Business Ethics and Organization Studies Vol. 11‚ No. 1 (2006) An assessment of the ethical dimensions of corruption By: Geetanee Napal VNAPAL@UOM.AC.MU Abstract This paper addresses the ethical dimensions of corruption. Corruption in the form of bribery is widespread in the developing world and this includes Mauritius. Corruption assessed in absolute terms is unethical. However‚ if one were to use relativistic views‚ one would make allowances for ‘mild’
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MULTIPLE DIMENSIONS OF DEVELOPMENT‚ CASE STUDY: ASIA Development is a multidimensional concept. It has several objectives and components. Development is not simply a process of growth but also of change. Development can no longer viewed just as rising income‚ but should be viewed as complex process of change which is inclusive‚ sustainable‚ equal and holistic. Development has many facets‚ of which major few are discussed below by concentrating on developing nations and Asia in particular. We
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Hall and Hofstede When we talk about intercultural communication‚ we consider culture as a set of beliefs‚ ethics and values that determine the behavior of nations. Edward T. Hall divided cultures according to their ways of communicating‚ into high-context and low-context cultures. Low-context cultures are cultures‚ which need explicit verbal words and information‚ in order to fully understand the message. On the other hand a high-context culture is a culture where
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If we focus on the 7 Dimensions of Culture from Trompenaars and Hampden-Turner‚ individualism and collectivism are interesting at Approach People Recruitment SA. At first sight‚ we might think that collectivism is the goal of Approach People Recruitment SA‚ because there are team rewards‚ strong value for the group‚ a great team environment leading to Approach People Recruitment SA’s benefits. However‚ in reality‚ managers tend to encourage own responsibilities and benefits‚ creating positive competition
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INTERCULTURAL FEEDBACK | Brittany | | | SUMMARY INTRODUCTION I – HOFSTEDE MODEL II – CULTURE NORMS AND VALUE SYSTEMS CONCLUSION BIBLIOGRAPHY INTRODUCTION Brittany was shaped in course of the centuries by the nature and by the men whose everyday life remains still confidentially connected to the environment and to the territory. With Rennes‚ its capital‚ and all 1270 municipalities‚ it reveals geography as well as a culture as rich as diverse. The agriculture and the fishing still have all
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HOFSTEDE’S DIMENSIONS 4 Power distance Uncertainty avoidance Individualism/ Collectivism Feminine/ Masculine Low context cultures/ high context culture TROMPENAARS DIMENSIONS 4 Universalism/ particularism Individualism/ collectivism Achievement/ ascription Neutral/ affective Specific/ diffuse Internal/ external Time CULTURE DIMENSIONS’
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