hotelier after Word War II * 1946‚ he formed the Hillton Hotel Corporation * With the purchase of the Statler chain in 1954‚ he created the first major chain of modern hotels ELSWORTH M. STATLER * Father of Modern Commercial Hotel Industry. * He was the originator of the hotel chain concept known as Statler in year 1863-1928. * Opened his first hotel in Buffalo‚ New York in 1901. * In 1954‚ he sold Statler chain of hotels to Conrad Hilton. CESAR RITZ * “ the hotel
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Introduction to Hospitality Miroslava Dimitrova Ph.D Accommodation sector Hospitality = Hotels + Restaurants Lodging Industry Hospitality industry: Provision of accommodation as well as food and beverage services to short-stay guests on paying basis. The Pineapple Tradition • Symbol of welcome‚ friendship and hospitality • Recognized internationally • Foundation for concept of “SERVICE” Types of Accommodation • Hotels • Farm houses (Guest houses)‚ bead and breakfast (BB)
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Scientific & Engineering Research Volume 4‚ Issue 7‚ July 2013 ISSN 2229-5518 1 TQM-Based Self-Assessment Tool for Hospitality Industry. Walid Youssef Montasser - Prof Dr. Abd Alhakim Al Manhawy – Prof Dr. Essam Alanany Abstract: In the hospitality industry‚ quality is of extreme importance but so far the focus of many institutions working in the field of hospitality have only been on training front line staff to ensure guest satisfaction. When a customer stays at a hotel‚ his perception
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Technology – Time to play catch up To be successful in 2015‚ the industry needs to address these problems. The key areas of technological development are likely to be online booking and mobile technology‚ Customer Relationship Management (CRM)‚ smart card technology‚ online social networking‚ data security‚ Artificial Intelligence (AI)‚ self-healing technology and in-room product innovation. As online usage has soared over the last decade the internet has become a vital outlet for all retailers
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Technological Educational Institute of Athens essay for Tourism Marketing to prof. Katsoni “Marketing strategy in the tourism industry” by Yulia Shmakova spring semester 2014 The word "strategy" occurred from the Greek strategos‚ "art of the general". The military origin of this term shouldn’t be surprising. strategos allowed Alexander of Macedon to win the world. Value of the strategic behavior allowing firm to survive in competitive
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GS28668 Academic Report Writing Master of Science Developmental Psychology 29th May 2013 Issue: Work-family conflict of women in hospitality industry Kuching. a) What I want to know? Work-family conflict married women in hospitality industry Kuching. b) Who are involved? Married women in hospitality industry Kuching. c) Where is the place? Hospitality industry Kuching only. d) Why? e) To investigate the relationship between the sources of work and family conflict and the different types of work
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GREEN MARKETING IN THE AUTOMOBILE INDUSTRY ABSTRACT Green marketing in automobile industry Green marketing is the marketing of products that are presumed to be environmentally safe. Thus green marketing incorporates a broad range of activities‚ including product modification‚ changes to the production process‚ packaging changes‚ as well as modifying advertising. Other similar terms used are Environmental Marketing and Ecological Marketing. Green‚ environmental and eco-marketing are part of the new
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Hospitality Management. Students become acquainted with a creative and systematic pursuit of organizational goals within the hospitality industry‚ by planning‚ organizing‚ leading and controlling the available resources in a concerted and sustainable way. Innovative Hospitality Management Do you consider yourself to be a creative manager‚ a responsible entrepreneur and/or a hospitality trendsetter? Then start building your future and join an enriching multi-cultural environment which blends
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12th highest contribution to GDP • India ranked 12th among 184 countries in terms of travel & tourism‘s total contribution to GDP in 2012 Contribution to GDP above world average • In India‚ the sector’s direct contribution to GDP is expected to grow at 7.8 per cent per annum during 2013–2023 vis-à-vis the world average of 4.2 per cent Create higher employment • The travel & tourism sector in India is estimated to create 78 jobs per USD18‚366 of investment
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Master Studies: International Business International Logistics Prof. Krzystof Rutkowski How do you see the current and future role of Central-Eastern European countries and firms within global logistics systems? Aleksey Narko 057830 “With rising private consumption and fast-growing external and internal trade‚ the CEE region has displayed high potential for the sustained growth of the transportation and logistics market.” Praveen Ojha‚ Datamonitor Introduction Globalization is a great
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