Current Trends in Internet Marketing Angela-Mihaela MASTACAN George Bacovia University‚ Bacau‚ ROMANIA Key words: internet marketing‚ electronic commerce‚ trends Abstract: Internet marketing uses the power of electronic commerce to sell and market products. Electronic commerce refers to any market on the internet. Electronic commerce supports selling‚ buying‚ trading of products or services over the internet. Internet marketing forms a subset of electronic commerce. With the outburst of internet
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CUSTOMER SERVICE AT AIRTEL‚ BANGALORE. A DISSERTATION SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MBA DEGREE OF BANGALORE UNIVERSITY. Submitted By: Kirandeep Goraya Reg.No-05XQCM6027 UNDER THE GUIDENCE OF: DR.K.V.PRABHAKAR SENIOR PROFESSOR‚ MPBIM‚ BANGALORE M.P.BIRLA INSTITUTE OF MANAGEMENT ASSOCIATE BHARTIYA VIDYA BHAVAN. BANGALORE-560001 2005-2007 2 DECLARATION I hereby declare that the research work embodied in this dissertation entitled “Customer Service
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The Verizon Wireless Corporate customer service department has been receiving poor customer service ratings and complaints from customers at our retail stores and via the call center. Verizon Wireless Corporate is a reputable organization that is committed to offer customers the most reliable service on the nation’s best wireless voice and data network. Because of its widely known reputation management needs to be aware of these issues and take action immediately. In order to move forward‚ we must
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CURRENT TREND AND ISSUES OF NURSING | Current Trend in Nursing Research What is research? Focused on uncovering new knowledge to help understand phenomena‚ answer questions‚ or address problems‚ Goal directed‚ A systematic process of inquiry. Research means “to search again or carefully examine” (Langford 2001). “A systematic study of problems in patient care.” Abdellah: “A systematic detailed attempt to discover or confirm facts that relate to a specific problem to improve the practice and profession
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Case study --- Week --- Customer services at Datatronics ----- Wilmington University IST 7100 IT Policy and Strategy ‚ 2015 Contents Introduction 3 Problems Identified 3 Recommendation 1. Budget allocation 4 2. Taking authority of customer services 5 3. Maintaining website 5 4. Feedback by customer 5 5. SWOT analysis 5 6. Team work 5 Conclusion 6 References 7 Introduction: Datatronics is a leading organization which serves their customers with Enterprise resource planning
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DISSERTATION TITLE: INVESTIGATING THE EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT AT SACHA COSMETICS TRINIDAD AND TOBAGO LIMITED. SCHOOL TITLE: INVESTIGATING THE EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT AT SACHA COSMETICS TRINIDAD AND TOBAGO LIMITED ABSTRACT The concept of customer relationship management has become increasingly used in strategy and marketing literature in modern times. The term Customer relationship management is considered central
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Manage quality customer service BSBCUS501C Assessment AT1 INDEX 1. Customer service plan 2. Reflection Assessment AT1: Develop customer service plan Customer service plan 1. Our vision and mission Innovative Widget will motivate its staff to be the best they can be. We will engage in sustainable practices. Improving the quality of products and maximize return to the stockholders. Provide the highest quality of widgets for our customer and improve our post
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Current Trends in Business Communications Michael R. Collins COM/285 – Business Communications May 9‚ 2011 Mr. Carlos Campos Current Trends in Business Communications Technology has affected communication not only in our personal lives but also in our business lives. Companies are trying to achieve a paperless environment that can move information electronically to any place needed instantaneously. Company locations in different time zones or even a different country are no longer barriers to
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Business Communication Trends By Bonnie Gray COM/285 May 31‚ 2010 Kimberly Boyd Business Communication Trends In business today‚ communication is very important. Communication holds the business together. With technology increasing
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- 9 2.2 What is Customer Service 9 - 10 2.3 What does customer care really mean 10 - 15 2.4 Why Service excellence is important 15 - 17 2.5 Who really deliverers Customer Service 17 2.6 Why trust is important 17 - 18 2.7 Why do we measure customer satisfaction 18 2.8 Supermarkets and the customer service within the supermarkets 18 - 21 2.9 Tesco’s strategy to motivate their employees to offer excellent Customer service to their customers 22 2.10 Tips for
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