acquires significance in the sustained business growth . The quality of the service rendered by bank has a significant bearing on the psyche of the customer. The relationship between a bank and its customer is not a one time‚ transitory relationship ‚ but a relatively permanent and enduring one . “ Customer is the most important visitors in our premises. He is not dependent on us. we are dependent on him. He is not an interruption in our work. He is he is the
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A STUDY ON CUSTOMER PREFERENCE TOWARDS BAJAJ TWO WHEELERS WITH SPECIAL REFERENCE TO KOLLAM A project report Submitted to Amrita Vishwa Vidyapeetham in partial fulfilment of the award of the degree of Bachelor of Business Management Submitted by VISHNU PRASAD AM.AR.U3BBM10144 Under the guidance of Project Mentor: External Guide: Mr Vinod Kallada
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unwritten rules. These rules are probably the single most influential factor on the work environment and employee happiness. Though many work cultures embrace positive values‚ such as loyalty‚ solidarity‚ efficiency‚ quality‚ personal development and customer service‚ all too often they reinforce negative attitudes. In many businesses‚ an unwritten rule states that working long hours Is more important than achieving results. In one medium-sized company‚ the boss never leaves the office until it is dark
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MERGERS & ACQUISITIONS DEFINED 1 III. WHY M&A? 1 A. PERFORMANCE 1 B. MARKET FACTORS 2 C. METHODS 2 IV. ISSUES 2 A. CULTURE AND EMPLOYEES 3 B. LEADERSHIP 3 C. CUSTOMERS 3 D. VEBLEN AND GOODWILL 4 V. MAKING M&A SUCCESSFUL 4 A. COMPANY TYPE 4 B. IDENTIFICATION OF OPPORTUNITIES 5 C. SPEED OF INTEGRATION 5 D. CUSTOMERS 6 E. COMMUNICATION AND CULTURE 6 VI. CONCLUSIONS 6 VII. OBSERVATIONS 8 REFERENCES 9 I. Introduction This paper presents the issues with mergers and acquisitions and discusses
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Gill Ravinder Preet Assistant Professor Univ. Roll No. 90032265819 A. C. E. T Amritsar CHAPTER-I INTRODUCTION Globally mergers and acquisitions have become a major way of corporate restructuring and the financial services industry has also experienced merger waves leading to the emergence of very large banks and financial institutions. The key driving force for merger activity is severe
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Section 1.01 Executive Summary This document describes the acquisition of mobile payment software company Square Inc. by Google. The mobile payment industry is one of the fastest growing industries today‚ with transactions up 60% from last year. Square has established itself as an industry leader within the US‚ with sales of $110 billion last year. This acquisition would help position Google to capture a significant piece of the estimated $240 billion industry‚ and Square would strengthen Google’s
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CUSTOMER RELATIONSHIP MANAGEMENT IN MARKETING FINANCIAL SERVICES (A CASE STUDY OF UNIBANK GHANA LIMITED) ABSTRACT Customer relationship management is a customer focused business strategy that dynamically integrates sales‚ marketing and customer services‚ in order to create and add value for the company and its customer. Consequently‚ the research project addresses problems of customer relationship management in the banking industry. Some of the problems are in the past few
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/1044-4068.htm IJCMA 21‚2 A re-evaluation of conflict theory for the management of multiple‚ simultaneous conflict episodes 186 Received 7 May 2008 Accepted 25 May 2009 James Speakman IESEG School of Management‚ Catholic University of Lille‚ Lille‚ France‚ and Lynette Ryals Cranfield School of Management‚ Cranfield University‚ Cranfield‚ UK Abstract Purpose – This conceptual paper aims
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company‚ evaluate the strategy that led to the merger or acquisition to determine whether or not this merger or acquisition was a wise choice. Justify your opinion. A merger occurs when one firm assumes all the assets and all the liabilities of another. The acquiring firm retains its identity‚ while the acquired firm ceases to exist. A majority vote of shareholders is generally required to approve a merger. A merger is just one type of acquisition. One company can acquire another in several other ways
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- Talent acquisition is considered the lifeblood for many organizations. Talent acquisition is based on an organization’s definition of what a star or talented performance is. Explain how organizations formulate these definitions and how they influence expectations concerning selection criteria to find these star performers. Consider in your answer how these definitions serve as benefits and constraints in an organization’s recruitment and sourcing strategy. Provide examples from industry and/or
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