Study on Customer Satisfaction in Indus Motors Pvt. Limited with Special Reference to Kerala Branch S.Chandramouli‚ B.Sc‚ MBA‚ P.hd (Pursuing)‚ Assistant Professor‚ Department of Management Studies‚ Saveetha Engineering College‚ Thandalam‚ Chennai S. Arul Krishnan‚ M.Sc (Maths)‚ MBA‚ M.Phil‚ P.hd (Pursuing)‚ Assistant Professor‚ Department of Management Studies‚ Saveetha Engineering College‚ Thandalam‚ Chennai ABSTRACT The research aims at exploring the “An Empirical Study on Customer Satisfaction
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Chi square test for independence of two attributes. Suppose N observations are considered and classified according two characteristics say A and B. We may be interested to test whether the two characteristics are independent. In such a case‚ we can use Chi square test for independence of two attributes. The example considered above testing for independence of success in the English test vis a vis immigrant status is a case fit for analysis using this test. This lesson explains how to conduct
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KOMATSU LIMITED INTRODUCTION The case is about two companies‚ Komatsu ltd. and caterpillar ltd. And how a small company like komatsu was able to compete with giants like caterpillar and was able to grow to gain number two position in the world market. CAT had suffered major financial losses during the period from 1981 through 1984‚ the case describes how Komatsu grew from a $170 million local manufacturer in 1963 to become CAT’s major challenge in the emerging global competitive battle. The case
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Konabari‚ Gazipur covering an area of 28‚800sft‚ the company began its production in 1997 with a state-of-art manufacturing facility and has a strong workforce of 744 people. Incorporated in the year 1996 as a Private Limited Company Keya Cosmetics Ltd. has been converted as a Public Limited Company in the year 1999. Initial public offering of shares (IPO) was done in 2001 and the company was listed with Dhaka & Chittagong Stock Exchange in the year 2001 Chief product of Keya Cosmetics Ltd is:- Keya
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banks are the source of fund‚ they control the capital investment in our country most. In this project we will analyze the two potential banks- Premier bank and Jamuna Bank- in Bangladesh. Financial Position and Strength: The Premier Bank Limited started its operation from October‚ 1999 under the Bank Companies Act 1991. Since then‚ the Bank has emerged as a quality Financial Institute on and making significant contribution to the national economy. The Authorized Capital of the Bank is BDT
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CUSTOMER RELATIONSHIP MANAGEMENT IN MARKETING FINANCIAL SERVICES (A CASE STUDY OF UNIBANK GHANA LIMITED) ABSTRACT Customer relationship management is a customer focused business strategy that dynamically integrates sales‚ marketing and customer services‚ in order to create and add value for the company and its customer. Consequently‚ the research project addresses problems of customer relationship management in the banking industry. Some of the problems are in the past few
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FOUR SQUARE LUMBER MILL Question 1: Identify and discuss the major issue(s) in the case In the requisition of the carborundum blades‚ it specifically mentioned that no substitute for Swiss blade is permitted but Iqbal still trying to find alternative solution available in the local market. He found the alternative sources and persuades the sawing operation to perform the trial. The trial is failed and now Iqbal convinced that he being sabotage‚ he accused the sawing operation team was purposely
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Square Pharmaceutical company (Sample) Introduction The pharmaceutical market in Bangladesh is pretty small compared to the population size of the country‚ mainly because of the lack of spending power of the population. Pharmaceutical spending is also amongst the lowest in the world in per capita terms. Healthcare expenditures consist of only 3.35% of GDP. However‚ increased awareness of healthcare‚ increase in per capita income‚ emergence of private healthcare services and the government’s increased
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Kendall Square Research Corporation is a technology company that has recently been scrutinized for its liberal revenue recognition policies. Currently this company recognizes revenue on product sales upon written acceptance of the product. However‚ acceptance typically occurs prior to the configuration of a particular system being finalized or payment being received from the customer. According to the Generally Accepted Accounting Principles (GAAP)‚ revenue should be recognized when a transaction
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Holt Renfrew Situational Analysis Item | So What? | Holt Renfrew is owned by The Wittington Group‚ headed by Canadian business leader Galen Weston | The owner of Holt Renfrew is quite large‚ likely has the financial resources available to back up any capital investments required. | Tony Kelly is a new employee to Holt Renfrew | New employees in an organization are often more likely to pick up on areas for improvement than someone who has been in that environment for so long. More able and willing
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