"Customer driven organisational culture" Essays and Research Papers

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    The role of a successful leader in organisational change cannot be overestimated. Organisational culture is significant for each organisation and its successful operation‚ playing large role in whether or not a particular organisation has a happy‚ healthy and comfortable working environment. Organisational culture at any company has to be strong and well-established but able to be changed as well. So‚ in order to establish‚ maintain and improve the company’s culture timely a recognised leader has to

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    Assignment 1 – Understanding your Organisation Due Date: 21 October 2009 WHD Organisational Chart - Figure 1 According to Mclean and Marshall (1993) organisational culture is defined as the collection of traditions‚ values‚ policies‚ beliefs and attitudes that contribute a pervasive context for everything we do and think in an organisation. (ie) this means that these factors actually determine how we think as well as act and react not only to people from

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    BP – The $40billion Safety Culture Vacuum On March 23rd 2005 a huge explosion at BP’s Texas oil refinery killed 15 people and injured more than 180. Most were its own staff. The refinery had suffered safety problems before. The previous year two workers died when scalded by super-heated water that escaped from a high-pressure pipe. The British media focused on the effect of the 2005 blast: the price of oil rose by several $s a barrel. In Texas‚ however‚ the local media were outraged by ‘yet

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    Designing Customer Driven Marketing Strategy: Now-a-days companies recognize that they can not appeal to all buyers in the marketplace or at least not to all buyers in the same way. Buyers are too numerous‚ too scattered‚ and too varied in their needs and buying practices. Moreover‚ the companies themselves vary widely in their abilities to serve different segments of the market. There are 4 steps of designing customer driven marketing strategy. They are described below: (i) Market Segmentation:

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    Organizational  Structure  and  Culture     Introduction   In order to understand and evaluate different business structures one must be aware of the exact meaning and standards‚ which make that structure. Different business function in different ways. The World today is full of innovative and new structures‚ company cultures and ways in which companies base their work. Globalization has emphasized the meaning of company culture in ways that have led to completely new ideas‚ while

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    1.1{a} Authority and power Span of control: -The number of dependents that a manager or controller can directly control. This number varies with the type of work: complex‚ variable work reduces it to six‚ whereas routine‚ fixed work increases it to twenty or more. -Management literature identifies various factors that cause span of control to differ among managers and in different organizations. For example‚ narrower spans of control are appropriate when the nature of work performed is complex

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    Organisational change: can an organisational culture be changed? Despite its ordered and steady foundation‚ organisational culture can be changed if it is guided by a comprehensive strategy. An organisations culture is founded by relatively stable characteristics‚ based deeply on values that are enforced by organisational practices. However‚ an organisational culture can be changed. This essay will aim to establish this and explain the measures which are involved in changing an organisational

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    REMAKING JC PENNEY’S ORGANISATIONAL CULTURE 1 Do you think JC Penney was justified in appointing Mike Ullman‚ an outsider‚ as CEO instead of Vanessa Castagna‚ considering that Castagna was instrumental in turning around JC Penney in the early 2000s? Soon afterwards‚ Castagna left the company. What are the pros and cons of “bringing in an outsider” and promoting from within”? Discuss too the impact of such decisions on the morale of the employees. JC Penney is a mid range chain

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    distributorships around the world‚ Oticon was operating in a market dominated by Siemens‚ Phillips‚ Sony‚ 3M and Panasonic and most importantly‚ Oticon manufactured the "behind the ear" hearing aid but its customers preferred the "in the ear" product. Oticon also specialized in analogue technology whilst its customers were moving towards digital technology. In 1988‚ a new President of Oticon was appointed‚ Lars Kolind. With his appointment‚ he worked hard to turn the situation of Oticon around. Kolind implemented

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    CASE STUDY: ORGANISATIONAL CULTURE TRANSACT INSURANCE LTD TOTAL NUMBER OF WORDS: 4‚621‚ 17 PAGES. TABLE OF CONTENTS 1. INTRODUCTION 3 2. ORGANISATIONAL CULTURE AND CHANGE 3 2.1 Background and Definition 3 2.2 Characteristics of Culture 5 2.2.1 Observed behavioural regularities 5 2.2.2 Norms 5 2.2.3 Dominant values 5 2.2.4 Philosophy 5 2.2.5 Rules 6 2.2.6 Organisational climate 6 2.3 Dimensions of Culture 6 2.3.1 Power dimension: 6 2

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