Week 5: Legal Focus Paper Jamie Franklin BSA 502 April 22‚ 2013 James Francisco PhD Week 5: Legal Focus Paper The legal department of Kudler Fine Foods is very informal. The legal counsel is Anne Shousha which is Kathy’s sister in law. Kathy handles all the legal issues personally with Anne. Through telephone calls and a couple of formal meetings all legal issues are handled for a fee of $100 per hour for only the formal meetings. The phone calls are free. So far‚ there have
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2013 Marcus Brutus: A True Hero The definition of a hero is a person‚ typically a man‚ who is admired for courage or noble qualities. Would you call a man who killed his best friend a hero? Most people wouldn’t‚ but in Marcus Brutus’s case‚ he is (in the true definition of the word) a hero. Marcus Brutus killed his best friend‚ and the leader of Rome Julius Caesar‚ and indulged in other dishonorable acts‚ but his reasons behind them make him a hero. In The Tragedy of Julius Caesar‚ Marcus Brutus
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Electronic copy available at: http://ssrn.com/abstract=2185653 1 A TAXONOMY OF INTELLECTUAL CAPITAL: 2006-2009 POLISH BANKS PERSPECTIVE Karol Śledzik* University of Gdansk Faculty of Management Department of Banking ul. Armii Krajowej 101 81-824 Sopot‚ POLAND ABSTRACT The main goal of this paper is to present practical application of taxonomy (Multidimensional Comparative Analysis - MCA) to measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient)
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“EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PROGRAMME IN STATE BANK OF INDIA” Submitted In The Partial Fulfillment Of Degree Of MBA Batch 2006-08 SUBMITTED TO: - SUBMITTED BY:- Mrs. Riya Sharma Rishi Gupta (Project Guide) Roll no. 0471483906 [pic] MAHARAJA AGRASEN INSTITUE OF TECHNOLOGY PSP AREA‚ SECTOR-22 ROHINI‚ DELHI—110085 Ph: 25489493- WHOM
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Internal customer essay The internal customer is not new‚ nor is it a purely public sector concept. The idea was first used almost forty years ago to describe different forms of administrative relationships within the private sector (Sayles‚ 1964). It stemmed from an understanding that in any organisation all staff are both the providers and receivers of services and‚ critically‚ if poor internal service exists‚ then the final service to the external customer will be diminished. The quality
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This case study is based on Patricia‚ a Spanish national in her twenties who is in her last year studying an Economics degree course. She is also a student on the Elementary course at the British Language Centre. Patricia’s started learning English at the bi-lingual school she attended. She learnt English for 3 years but did not take any official examinations‚ but sees this as a possibility for the future. At school she learnt English because it was obligatory. The only other language she speaks
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For this assignment I interviewed Alessandro‚ an Italian student in the Pre-Intermediate English class. Alessandro has been living in London for a few months now. He came to the UK to search for work as a result of the global economic recession. He would like to improve his spoken English skills to improve his job prospects as well as better integrate into British society. Alessandro has studied English from primary school level to High school level but highlighted that the quality of English learning
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FOCUS POINT HOLDINGS BERHAD Introduction This case analyzes the effect of Focus Point Holdings Berhad financial strategy on the firm’s operating activities and financial performance. Focus Point Holdings Berhad is an investment holding company that engages in the operation of professional eye care centers in Malaysia. The company is also involved in the trading of eyewear and eye care products; management of franchised professional eye care centers; provision of medical eye care services;
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1. Organisations that intend to be successful need to design products‚ services and product/ service bundles to meet customer needs. How can they do this and how can they ensure that the organisation’s plans achieve quality‚ time and cost specifications agreed with customers? What data and records might be drawn upon to make plans intended to meet customer needs? Organisations that use market research to gather feedback from consumers regarding product design and product/ service bundles tend to
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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