“EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PROGRAMME IN STATE BANK OF INDIA” Submitted In The Partial Fulfillment Of Degree Of MBA Batch 2006-08 SUBMITTED TO: - SUBMITTED BY:- Mrs. Riya Sharma Rishi Gupta (Project Guide) Roll no. 0471483906 [pic] MAHARAJA AGRASEN INSTITUE OF TECHNOLOGY PSP AREA‚ SECTOR-22 ROHINI‚ DELHI—110085 Ph: 25489493- WHOM
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Nike of Samothrace The Nike of Somathrace statue was unearthed in 1863 on the Island of Somathrace in the northwest Aegean. It was found by Charles Champoiseau‚ a French Vice-Consul to Adrianople (Turkey). She is believed to have been sculpted in the 2nd Century but the style and drapery suggest an earlier date. The date of the Nike of Samothrace is debated‚ but was probably created between 200 and 190 B.C.E. The statue is life sized with drapery lightly clasping the female body looking as
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strategic planning is dynamic and that strategy-making involves a complex pattern of actions and reactions. It is partially planned and partially unplanned. Mintzberg’s 5 Ps for Strategy would have helped nike in the following ways: • Plan • Ploy • Pattern • Position • Perspective. Plan Nike planed to revolutionise their demand and supply chain management system with a $400 million 18month prodject‚ by replacing the old supply chain system with a new system. They intended a course of action
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name and continuously we were compared to the supposedly better “Nike Team”. Myself and my team did not let this name represent who we truly were as individuals and basketball players. Infused with determination‚ passion‚ and even anger‚ we strived to defy our title and outwork every single team we faced. Once our rubber soles hit and squeaked against the polished hardwood floor‚ we were on a mission to prove everyone wrong. The “Nike Team” was always handed opportunities on a silver platter‚ while
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(2003) focuses on managing context. “To manage context is to manage on the edges‚ between the organization and the various worlds that surround it - cultures‚ industries‚ companies.” (Gosling and Mintzberg‚ 2003‚ 59) The worldly mindset involves getting into worlds outside one’s own. They contend that worldly managers get out of their offices to spend time where products are produced‚ where customers are served and where environments are threatened. (Gosling and Mintzberg‚ 2003‚ 59) To gain a
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BRIEFING NOTE FOR THE INTERNAL HEALTHCARE FOCUS GROUP: WHAT IS MEDICARE? To: Healthcare Focus Group From: Taylor C. Gould Subject: What is Medicare? Date: September 13‚ 2015 CC: Professor Forney Fleming SUMMARY: • 1ST POINT • 2ND POINT • 3RD POINT ISSUE Healthcare around the world varies from nation to nation‚ and is one of the most important considerations throughout life as generations become older and become more dependent on their country’s healthcare system. One of the most significant differences
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its supply chains around the world? a. Apparel manufacturers and distributors face many unethical horizons when conducting business overseas. There primary goal in outsourcing is to reduce costs anywhere deemed possible. Although‚ companies such as Nike fall into a slippery slope when production is high‚ exposure is minute‚ and regulation nearly a pipe dream. This type of behavior leads to inhumane working conditions; such as strenuous work hours‚ minimum pay‚ and restrictions to god-given rights
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Organizational Behavior-II Faculty: Dr. Neerpal Rathi Course Objectives: An organization does not really accomplish anything on its own. Plans do not accomplish anything either. Endeavors succeed or fail because of the people involved. Apart from their own personality attributes‚ peoples’ efforts in an organization are also influenced by the changes in economic‚ technological and social conditions‚ inside and outside the organization. The course Organizational Behavior-II is planned and designed to help
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ASSIGNMENT ONE FOCUS ON THE LEARNER 750-1000 words For this assignment you are going to write a report on a student in the TP class you are teaching now. As a practicing teacher‚ you will at times have to write reports on students for various reasons‚ e.g. passing on information to a colleague‚ providing information for a student’s employer‚ etc. The report should be based on the following: 1. Refer to the observation tasks which have helped you focus on various concrete
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Internal customer essay The internal customer is not new‚ nor is it a purely public sector concept. The idea was first used almost forty years ago to describe different forms of administrative relationships within the private sector (Sayles‚ 1964). It stemmed from an understanding that in any organisation all staff are both the providers and receivers of services and‚ critically‚ if poor internal service exists‚ then the final service to the external customer will be diminished. The quality
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