Military Discipline. Definition The word discipline comes from the Latin word disciplīna which means "to instruct". Discipline is a specific form of instruction which develops self-control‚ character‚ and efficiency. The Importance of Discipline. Discipline is of the utmost importance in order to ensure the efficiency of the military organization as a whole as well that of the individual units. Efficiency helps to ensure that goals are met and that the highest level of profeesionalism is
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Customer Analysis Customer analysis is an important and critical section in the company business plan or marketing plan. The analysis is using to identify the target customer‚ make the strategic and ascertains the needs of these customers‚ and specifies the product that satisfies these needs. The customer analysis and customer profile is a simple tool to help the business better understand and investigate the trend and the potential customers‚ therefore the company can increases the sales and grow
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Needs of a Customer Greeting Service When customers walk into a restaurant‚ whether it is McDonald’s or Chez Pierre‚ they expect to be acknowledged. This is a small service‚ but it is imperative to the success of the restaurant‚ as customers who are not greeted may simply walk out and eat somewhere else. The type of host a restaurant has will depend on the type of restaurant it is as well as how busy it is. Some restaurants pay hosts to greet customers‚ call names off waiting lists and walk customers
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Customer focus Customer satisfaction and loyalty are two important indicators for business. If organizations can meet customer expectations‚ it only can help improve customer satisfaction but not loyalty. However‚ if the quality can exceed customer expectations‚ it can help improve and sustain customer loyalty. There are tremendous practices for performance excellence in terms of customer focus. For example‚ identify different customer groups and understand their needs‚ create an organizational culture
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The Customers’ Revenge Atida Motors’ decades-old complaint policy may be no match for unhappy customers who threaten to take their case to YouTube. by Dan Ariely J IM MCINTIRE‚ vice president of customer service at Atida Motor Company‚ was just about to shut down for the day when he received an e-mail from his brother. “Go to Hell‚ Angel!” the subject line shouted. The message linked to a YouTube video. In “A Letter for Bill Watkins‚ CEO‚ Angel Airlines‚” two stolid executives – “Jeff”
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VALUE ANALYSIS & VALUE ENGINEERING Value Analysis is an effective tool for cost reduction and the results accomplished are far greater. It improves the effectiveness of work that has been conventionally performed as it questions and probes into the very purpose‚ design‚ method of manufacture‚ etc.‚ of the product with a view to pinpointing unnecessary costs‚ obvious and hidden which can be eliminated without adversely affecting quality‚ efficiency‚ safety and other customer features. VALUE AND
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CUSTOMER DATA In the term of customer data‚ technology now day give a big role to evaluate the concepts by the overall to moving ownership of the customer when they are away from the individual departments and different it at the enterprise level. In the customer relationship management concept‚ individual that in the each department has responsible for the customer. The success factor for Customer Relationship Management (CRM) is by deploying technology that provides various levels of data access
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Nowadays people are more egocentric‚ thinking more of their own rights and benefits at the expense of others. Rude behaviors are often seen in public. To name a few‚ we often see some people rushing into an MTR compartment without leaving any exit space for the departing passengers‚ throwing garbage everywhere instead of putting it into a rubbish bin‚ speaking foul languages and talking to their mobile phones so loud that we are compelled to hear. All these show that they are selfish‚ impolite and
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CUSTOMER SATISFACTION 1.0 INTRODUCTION Customer satisfaction is a term that normally used in manufacturing‚ business and marketing industries. This measurement benchmark is important for recognizing the potentiality of product or services demand in meeting the customer expectation and requirement. As the economy is now gearing towards globalization‚ remain competitive in product quality‚ reliability‚ creativity‚ innovative‚ competitive price and excellent customer service is vital in order
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purpose of observing the quality and level of customer service this restaurant had. For the sake of adding in another couple of eyes and improving our information findings‚ we had a student who recently graduated in Hotel & Tourism Management and has customer service experience coming with us. After an hour or two‚ we had all of the information which we will use to evaluate their service on a piece of paper. Our Primary expectation: Like with many other coffee shops‚ we did not expect anything
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