Restaurant Industry in India - Trends and Opportunities Restaurant Industry in India - Trends and Opportunities HVS International (India)‚ Mr. Navjit Ahluwalia‚ Associate Director and Mr. Dushyant Singh‚ Consulting & Valuation Analyst Research‚ Report Writing Mr. Shyam Suri‚ Secretary General‚ FHRAI Editing‚ Report Fianlisation Mr. Pooran Chandra Pandey‚ Assistant Secretary General (Research)‚ FHRAI Hotel Questionnaire & Co-ordination Mr. Raj Rajeshwar Sharma‚ Computer Data Assistant Design‚
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Product Elements D NI S VS E The food in this branch was top notch and would certainly belong to the Jollibee branches of higher quality. Service was also quick and easily accessible. It does not stop in the counter as staff goes around the restaurant for them to attend to your needs as well. This is not too common in QSR’s that I’ve been to. 2) Price D NI S VS E Prices in this Jollibee branch were just enough to show for its quality. It can go as low as 39 pesos to around 150 pesos
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Providing customer service Since our restaurant can exists only because of customers‚ and in particular repeat customers who voluntarily choose to return here and spend their money and time to our food‚ beverage and service. Without our customer we don’t have a restaurant‚ they are the only reason we are here. As a result‚ taking care of our customers is our highest priority‚ in fact a privilege‚ never an interruption. At our restaurant the customer always comes first. b. Dealing with customer complaints
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CLEANLINESS 3. REAL WELCOME & THANK YOU 4. HOSPITALITY GESTURES 5. CUSTOMER COMPLAINTS & RECOVERY 6. SECURITY 7. GOOD COMMUNICATION & FOLLOW-UP 8. BIRTHDAY PARTIES 9. LOCAL STORE MARKETING (LSM) 10. PRODUCT AWARENESS AND COMPANY INFORMATION 1 11 28 32 37 42 50 56 58 64 1. INTRODUCTION 3. The One-Day Course The final stage of your development will involve your attendance on the Customer Care Course. Attending the one-day Customer Care Course will give you an opportunity to further improve and
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is designed to meet the needs of its consumers‚ not only in their fitness endeavors‚ but also in their preference of taste. As we have seen the fitness world growing at an exponential rate‚ the food industry is eating its dust. It is time for a restaurant to rise to the occasion and power the lives of those that thrive for self-empowerment. Through times of a rocky economy the average consumer has put their boots on to overcome its obstacles‚ whether it’s been by cutting spending‚ or increasing saving
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Cowgirls Steakhouse will be fun‚ country style restaurant that serves southern comfort food. It will be located right in the heart of Austin‚ the capital of Texas. The goal of the restaurant is to make every guest experience a great and exciting one and to serve good quality food at an affordable price. It will be a great place for almost any occasion because we will accommodate big parties and provide excellent service while making the experience memorable. The atmosphere of Cowgirls Steakhouse
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Customer focus Customer satisfaction and loyalty are two important indicators for business. If organizations can meet customer expectations‚ it only can help improve customer satisfaction but not loyalty. However‚ if the quality can exceed customer expectations‚ it can help improve and sustain customer loyalty. There are tremendous practices for performance excellence in terms of customer focus. For example‚ identify different customer groups and understand their needs‚ create an organizational culture
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Be a Smart Customer According to an article which was published in USA Today in 2010‚ it reports that the United States is one of the fattest nations in the world and about two-thirds of people are overweight or obese. As we all know‚ consuming too much high-fat food is a cause of why people are obesity; fast food is one kind of it. Since some people believe that fast food restaurants sell high-fat food causes them obese‚ they choose to sue fast food restaurants instead of changing their dietary
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Customer Analysis Customer analysis is an important and critical section in the company business plan or marketing plan. The analysis is using to identify the target customer‚ make the strategic and ascertains the needs of these customers‚ and specifies the product that satisfies these needs. The customer analysis and customer profile is a simple tool to help the business better understand and investigate the trend and the potential customers‚ therefore the company can increases the sales and grow
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ALOHA PHILIPPINES BUSINESS PROPOSAL TABLE OF CONTENTS I. THE BUSINESS DESCRIPTION ------------------------------------ 1 a. NAME OF THE ESTABLISHMENT ------------------------------------ 2 b. LOGO ------------------------------------ 2 c. MISSION ------------------------------------ 3 d. VISION ------------------------------------ 3 e. PROJECT TIME TABLE ------------------------------------ 4 f. MODE OF FINANCING ------------------------------------
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