27-00502 Karen-Nairobi Phone 0720642305 • e-mail ruthkamau2009@yahoo.com RUTH WAMBUI KAMAU OBJECTIVE To give a whole hearted service in Secretarial Position and to develop my career into an effective Managerial Position. PERSONAL DETAILS Age: Nationality: Marital Status: Gender: Religion : Languages: WORK EXPERIENCE January 2004 to 2009 Safety Surveyors Ltd‚ Nairobi 36Years Kenyan Single Female Christianity English‚ Kiswahili Designation: Office Assistant Responsibilities: Dispatching of mails
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keeps its existing customers? Introduction It is said that customers’ loyalty is of great importance for the survival of a certain company in order to retain its existing customers. As Hultén (2007: 256) suggests‚ considering customers and customer-centric views is vital to understand how markets are developed‚ maintained and operated. Customer loyalty is widely seen as a key determinant of a firm’s profitability. It’s a common fact that it costs more to acquire a new customer than retain an existing
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the future. I am very motivated in meeting all of my number one lifetime goals. They are my goals that I am mainly focusing on today and continue to slowly accomplish each day. Specifically‚ I imagine myself completing that goal and it motivates me even more to accomplish it in the long run. On the other hand‚ after watching Tim Urban’s TedTalk‚ I found that I do sometimes procrastinate on my life goals. For instance‚ one of my lifetime goals is to graduate from college with a master’s degree. I know
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Executive Summary Increased customer satisfaction will bring many benefits to organization. It can contribute to better customer service to customers‚ increased the profit of customers. Also‚ the loyalty has been built up through the process of providing good customer services. It can increase the power of competition in market/ In this assignment‚ we use a cord blood storage company called CROYLIFE Group as a case study. Through this case study‚ we would understand the market structure of
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CONSUMER ATTITUDE TOWARDS ASIAN PAINTS CONSUMER ATTITUDE.docx (Size: 15.1 KB / Downloads: 19) INTRODUCTION While marketing any product we have to understand the behaviour and attitude of the consumers. The attitude of the consumers is very important. Because‚ the consumers are the core targets in achieving the marketer’s objectives. A brief idea about the consumer behaviour and attitude is as follows an attitude is an idea charged with emotion‚ which predisposes a class of action to
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. To find the PVA‚ we use the equation: PVA = C({1 – [1/(1 + r)]t } / r ) PVA = $60‚000{[1 – (1/1.0825)9 ] / .0825} PVA = $370‚947.84 The present value of the revenue is greater than the cost‚ so your company can afford the equipment. 7. Here we need to find the FVA. The equation to find the FVA is: FVA = C{[(1 + r)t – 1] / r} FVA for 20 years = $3‚000[(1.08520 – 1) / .085] FVA for 20 years = $145‚131.04 FVA for 40 years = $3‚000[(1.08540 – 1) / .085] FVA for 40
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Appendix 1: RESEARCH SCHEDULE Item No. Activities Involved January February March April 1. Refining: Statement of Problem‚ Objectives of the Study‚ Research questions 2. Design‚ Validate and testing for reliability of measuring instruments 3. Field work and data collection 4. Data management‚ editing‚ coding‚ and input data 5. Data analysis and writing final report Appendix 2: Sample of Initial
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Group Project Title: Effective Customer Relationship Management—Customer Loyalty Program Class Group: Thursday‚ SEM004 16:30—17:30 Group Member: Leung Mei Wun‚ May (10626919D) Ngan Ho Shan‚ Iris (10571756D) Poon Wing Lam‚ Yvonne (10627025D) Wan Wing Tung‚ Yuki (10542306D) Wu Kit Wing Ophelia (10504166D) Date of submission: Total no. of words: 2nd December‚ 2010 3‚491 words 1 Content Introduction & Background Objectives Importance of Effective Customer Relationship Management Why Hilton
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What I had researched for the answer to the question “How can the Benedictine values be translated to peace?” LOVE OF CHRIST AND NEIGHBOUR Benedictine life‚ like that of all Christians‚ is first and foremost a response to God’s astonishing love for humankind‚ a love expressed in the free gift of God’s beloved Son‚ Jesus Christ. Love‚ the motive for monastic life and its goal‚ tops St. Benedict’s list of tools for good works (RB 5:10‚ 7:67-69‚ 4.1-2). Yet the Rule recognises many ways in
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Book value: The book value of ordinary share is the net worth of a corporation less the par value of preference shares outstanding divided by the number of ordinary shares outstanding. Suppose the net worth of a company contains the following information viz; Preference shares (Rs. 100 per share): 1000000.00 Ordinary share (Rs.5 per share): 1500000.00 Share premium:
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