Mrs. Suraiya Nazeen Associate Professor Dept. of Finance and Banking University of Chittagong Submitted By: Bidhan Dev Fourth Year B.B.A.(Hon’s) ID No: 08303052 Session: 2007-2008 Department of Finance and Banking University of Chittagong University Of Chittagong Date of Submission: Letter of Submission Date: To Mrs. Suraiya Nazneen Associate Professor Department of Finance & Banking University of Chittagong Chittagong
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How Agent Banking Changes the Economics of Small Accounts ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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good customer service. Excellence in customer service is the most important tool for sustained business growth. Customer complaints are part of the business life of any corporate entity. This is more so for banks because banks are service organizations. As a service organization‚ customer service and customer satisfaction should be the prime concern of any bank. Banks believe that by providing prompt and efficient service to their customers‚ this is essential not only to attract new customers‚ but
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5 No. 6 November 2009‚ Pp.117-132 Customer Relationship Management: Strategies And Practices In Selected Banks Of Pakistan Iftikhar Hussain ‚ Mazhar Hussain‚ Shahid Hussain and M. A. Sajid∗ As economic globalization intensifies competition and creates a climate of constant change‚ winning and keeping customers has never been more important. Nowadays‚ Banks have realized that customer relationships are a very important factor for their success. Customer relationship management (CRM) is a strategy
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E-Banking in Bangladesh: The Future of Banking Kamrul Hasan* E-banking is the waves of the future. It provides enormous benefits to consumers in terms of case and cost of transactions‚ either through internet‚ telephone or other electronic delivery channels. For many consumers‚ electronic banking means 24-hours access to cash through an Automated Teller Machine (ATM) or Direct Deposit of paychecks into checking or savings accounts. But electronic banking now involves many different types of transactions
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Islamic Banking vs. Conventional Banking In most Islamic countries‚ they tend to practice two types of financing in banking industry which are conventional and Islamic banking. The country like in Malaysia has successfully developed an Islamic banking system that operates in parallel with the conventional banking system. There is similarity between conventional banking and Islamic banking which helps to promote economic growth provided financing services such as credit facilities for business activity
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PROJECT REPORT ON INTERNET BANKING BACHELOR OF COMMERCE BANKING & INSURANCE SEMESTER V 2013-2014 PROJECT GUIDE PROF.MR.AMIN MEMON SUBMITTED BY TEJAS R.KHANVILKAR Roll No:23 MANISHA EDUCATION TURST’ SMT. JANKIBAI RAMA SALVI DEGREE COLLEGE OF ARTS‚ COMMERCE & SCIENCE MANISHA NAGAR‚ KALWA (W)‚ THANE ACKNOWLEDGEMENT
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Role of Electronic Banking in the Development of Financial Institution in Saudi Arabia Name: Course: Tutor: Date: Contents Abstract 3 1.0 Introduction 3 1.1 Introduction to study 3 1.2 Statement of the problem 4 1.3 Research objectives 4 1.4 The purpose of the study 5 1.5 Significance of the study 5 2.0 Literature Review 5 3.0 Methodology 9 3.1 Study population 9 4.0 Data analysis 10 5.0 Findings and Discussions 10 6.0 Conclusion 11 7.0 References 13 Abstract Electronic banking is popular in the
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A STUDY ON GENERAL BANKING (BANKING ROUTINE) AT BANK OF INDIA (BOI) [pic] PROJECT REPORT SUBMITTED FOR THE AWARD OF THE DEGREE OF BBA GGSIP University SESSION: 2009-2011 Under the guidance of Mr. BOI SUBMITTED BY: POOJA MATHUR ACKNOWLEDGEMENT The
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1. INTRODUCTION As a specific case of E-Commerce‚ E-Banking is a typical service combining a communication and a distribution channel. E-Banking applications have had a continuous evolution over the time‚ from their apparition in the context of innovation in the banking sector to the relative standardisation and convergence of current state. E-Banking developed and evolved rapidly during the last ten years. IT innovations like web-commerce and secure information exchanges have been a trigging factor
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