A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
Premium Bank
Susan Lewis Work Culture Preferences I believe understanding ones own values along with a company’s work culture can help foster a stronger relationship with the organization in helping to achieve their long-term goals and objectives. Getting to know the culture can be discovered during the interviewing process through both the people you meet and a feeling you get when walking through the halls. I once interviewed with an organization and purposely asked the same question to each individual
Premium Strategic management Management
The use of private prisons are worth more than 70 billion dollars. The idea of private prisons came across in the United States in the early 1980’s. Although many people want to ban private prisons the United States should keep private prisons because of money‚ treatment‚ and economy. To begin‚ the use of private prisons save the state money‚ Private prisons allow the state to save money‚ Public prison endorse money from the state‚ on the other hand private institutions do not. “Ira P. Robbins
Premium Prison Penology Criminal justice
the core issues surrounding private prisons in the areas of cost-effectiveness‚ recidivism‚ and the special needs of specific groups of inmates‚ including the elderly and mentally challenged. It explores problems related to the prison industry in general and whether privatization is the solution to these problems. PRISON PRIVATIZATION 3 An Assessment of Prison Privatization Reid (2008) notes that proponents of private prisons tout these facilities
Premium Prison Criminal justice
A research report on “Customer satisfaction of BASIC Bank Limited Uttara Branch.” Submitted To: Md. Zahangir Kabir Chairman Department of Management Faculty of Business Studies HSTU‚ Dinajpur-5200 Submitted By: Md.Abdur Rahman Student ID # 0603027 BBA‚ Level-4‚ Semester-II HSTU‚ Dinajpur-5200 Hajee Mohammad Danesh Science & Technology University‚ Dinajpur-5200 Chapter: 1 2 .Letter of Tranasmittal: Dated: June 21th‚ 2010 Md. Zahangir Kabir Chairman Department
Premium Bank Customer satisfaction Customer service
Background and Aims 1.0 Introduction 1 This study explores the impact of relationship marketing on customer loyalty in banking context. In particular‚ it will discuss the significance and influence of the underpinnings of the relationship marketing such as trust‚ commitment‚ conflict handling‚ values and empathy on customers’ loyalty in the banking sector. This chapter contains; (1) Background of The Study‚ (2) Problem Statement‚ (3) Specific Objectives of This Study‚ (4) Research Question
Premium Bank
Governance Additional Information Required under the SGX-ST Listing Manual Capital Management Risk Management Basel II Pillar 3 Risk Disclosure Financial Report Management Discussion and Analysis Financial Statements Group’s Major Properties Ordinary/Preference Shareholding Statistics Investor Reference Further Information on Directors International Network Financial Calendar Notice of Annual General Meeting Proxy Form Corporate Profile and Information Inside Front Cover 04 08 10 14 18 19 21 28 33 44
Premium Bank Board of directors Singapore
Commercial cards enabled customers to receive consolidated spend data for all countries within Asia. - Clients can benefit from in consistency in products‚ delivery‚ and services. - Only balanced card issuers are able to deliver local-currency and local-language programs to clients worldwide by using its own proprietary systems and customer service operations. b. Technological: - New technology required major investments in people‚ risk‚ and technological services that some banks were not ready to
Premium Bank Strategic management Credit card
differences in perception o f customers with respect to services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started
Premium Bank
Private Security ESSAY #1 The three human and physical needs that are important in the relation to employee embezzlement are: need‚ rationalization‚ and opportunity. The employer should try and eliminate these elements up front‚ so there is less chance of embezzlement happening‚ but there will always be some way around all the obstacles NEED as explained in our text is a physical condition that may be the cause of unusual debts and may cause an employee to think seriously about how to convert
Premium Fences Barbed wire Police