Qualification in Human Resource Management 75th Batch at the Institute of Personal Management Sri Lanka (IPM). The case is about the SerendiB Bank which was playing a successful monopoly game in the Bankers field where only two other local banks were held due to the Government regulations towards the implementation of foreign banks in the country. The SerendiB Bank was leading the country with a staff of 9‚800 at the branches operating in each leading town island wide. Very recently; on its 50th
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(RZB)‚ founded in 1927‚ a company with Austrian roots offering commercial‚ retail‚ private banking services and insurance services in Asia‚ The US‚ Europe and the world centers. The report analyses internal environment of the company and relatioships among particular aspects which influence the company‚ e.g. organizational structure‚ culture‚ marketing strategy‚ CSR‚ HRM and the Internal Control Policy of the bank. Firstly‚ the report explores the relationship between the company’s organizational
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What should Rosemary do? Rosemary has several steps that she needs to take to ensure that she is protecting her business. It is very surprising to know that as a brand new business owner Rosemary would have limited availability for her new business venture. Rosemary has to find more time to be hands on in the early stages to ensure that she does have the proper checks and balances in place. The hiring of a friend or a family member can often bring issues of self-entitlement‚ or that they
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from comparing through perceived performance in relation to his her exception”. Since customer satisfaction is an important goal of any marketing program it is necessary to establish factors which help satisfy the customers. * Quality * Fair price * Economic & Efficient * Efficient delivery * Serious consideration After sales service Meaning of customer Satisfaction Customer “He is not dependent o n us‚ we are depended on him. He is not an interruption of it
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According to British Sociologist Catherine Hakim’s Preference Theory - Women have their own preferences and make genuine choices over their participation in the labour workforce or family (Hakim 2006). This belief is guided by their preference and choice that directly led to career path & success. This essay will illustrate Hakim’s theory is not applicable to most women in the context of Singapore’s women. Should Hakim’s Preference theory be held‚ it only apply to a minority of Singapore women
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It’s a history of innovation and growth that has resulted in significant impact. 32–65 OUR STORY 32 The Leader in Private Sector Development 40 Our Priority Sectors 50 Frontier Markets 58 Mobilizing for Maximum Impact CONTENTS This report summarizes IFC’s innovation and leadership role in the private sector. It is organized to highlight our strategy—our role (The Leader in Private Sector Development‚ pages 32–39)‚ what we do (Our Priority Sectors‚ pages 40–49)‚ where we do it (Frontier Markets
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Abstract My dissertation is on the topic CONSUMER PREFERENCE TOWARDS MCDONALD’S. It talks about the fast food sector to which McDonald’s belongs competitors‚ threats and the costumer satisfaction and preference towards MCDONALD’S outlet in DUBAI. McDonald’s is a part of McDonald’s Corporation US. As a part of our research work are trying to understand the costumers satisfaction level and preference which can fulfill all the costumer needs which will be further classified n further discussed
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REPORT OF INDEPENDENT VALUERS ACCOUNTANTS’ REPORT LEGAL OPINION GENERAL INFORMATION DOCUMENTS AVAILABLE FOR INSPECTION LIST OF STOCKBROKERS AND INVESTMENT BANKS ON THE NAIROBI STOCK EXCHANGE 2 3 4 5 7 8 9 4 5 8 23 32 35 37 46 48 5 54 87 89 95 97 Appendix I 23. CDS FORM 1. LIST OF CONTACTS ISSUER ISSUER : EQUITY BANK LIMITED Registered Head Office‚ NHIF Building 4th Floor‚ P.O. Box 7504-00200 NAIROBI Name / Title of Contact Persons Mr. James Njuguna Mwangi Chief Executive
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Commercial Bank of Ceylon PLC Introduction Commercial Bank of Ceylon is identified as the benchmark private sector bank in Sri Lanka. The Bank had the largest market capitalization among all listed banking institutions in Sri Lanka and was ranked at No. 05 among all listed entities as at end 2012. Commercial Bank is only the Sri Lankan bank represented in the top 1000 Banks in the world for two consecutive years of 2011 and 2012. The bank has a subsidiary in Bangladesh. The Bank’s Head Office
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CUSTOMER DATA In the term of customer data‚ technology now day give a big role to evaluate the concepts by the overall to moving ownership of the customer when they are away from the individual departments and different it at the enterprise level. In the customer relationship management concept‚ individual that in the each department has responsible for the customer. The success factor for Customer Relationship Management (CRM) is by deploying technology that provides various levels of data access
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