Introduction Macquarie Bank has been recognised as one of the most prestigious banks in Australia and around the world. Macquarie was established in Australia in 1969‚ it began operations in Sydney in January 1970 with only three staff. Macquarie Bank first opened its doors for business on 1 March 1985 with a retail branch in Sydney. Today‚ Macquarie Bank operates in a range of investment banking‚ commercial banking and selected retail financial services markets both in Australia and overseas
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TYPES OF CUSTOMERS 1. MINOR: A minor is a person below 18years of age.Minority is also extended till 21 years if a guardian is appointed by the court in case he is not having a parent.If a minor girl is married then her husband will be her guardian.According to Hindu law ‚if a person is practicing some spiritual work ‚then he cannot act as a guardian.According to Indian contract act 1872 a minor cannot enter into contract.Joint Account can be opened by two minors together . In-case
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quality means to customer’s satisfaction‚ which leads to customer loyalty‚ considerable practitioner interest has focused on programs to improve service quality. Customer perception is very important factor to measure service quality. This paper aims to assess customers perception on the different dimensions of service quality such as responsiveness‚ tangibility‚ assurance‚ empathy‚ reliability and the overall service quality in Standard Chartered bank‚ the top banking service provider in Bangladesh. This
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Thus‚ Basel III was designed to address the weaknesses of the past crisis and to make the banking sector much stronger and efficient enough to face any crisis. The major thrust area of Basel III is improvement of quantity and quality of capital of banks‚ with stronger supervision‚ risk management and disclosure standards. These measures aim to 1. Improve the banking sector’s ability to absorb shocks arising from financial and economic stress. 2. Improve risk management and governance. 3. Strengthen
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Evolutionary approach to food preference – perfect essay Evolution is the change in inherited characteristics of biological populations over successive generations. The environment our early ancestors lived in must be understood to understand why they adapted to certain behaviours or characteristics. This environment is known as EEA (environment of evolutionary adaption). Natural history and science have found that our species has spent much of its life as hunter-gatherers so by looking at their
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Agrani Bank Limited Introduction Agrani Bank Ltd is a state owned scheduled bank in Bangladesh. It has a vital contribution towards lending and investment in economy because Agrani Bank Ltd. has been participating at all sectors (from industrial sector to microfinance). Here main purpose of preparing this report to make clear idea about credit risk management of Agrani Bank Ltd and gather enough knowledge to deal with these functions. We know that The Bangladesh Bank (BB) has placed few banks in the
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1 Introduction 1.1 Background Customer Satisfaction is one of the most important issues concerning business organizations of all types‚ which is justified by the customer oriented philosophy and the main principle of continuous improvement of modern enterprises. Thus‚ customer satisfaction measurement may be considered as a most reliable feedback considering that it provides in an effective‚ direct‚ meaningful and objective way regarding the clients’ preferences and expectations. The main aim
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Ethics in Bank MBM 522 Banking Ethics and Legal Issues Submitted to Sk. Nazibul Islam Submitted by Name: Md. Abidur Rahman ID No: 2012-2-90-013 Submitted Date: 17/12/2013 Introduction: This assignment is based on Ethical point of view. This is assignment provide me a great opportunity to get familiar with ethical issues that are practiced in Islamic Bank of Bangladesh
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CRM Departme rt M ent At BRAC B Bank Limited d by Marzu Hussain uk ID: 0710061 An Internshi Report Presented in P A ip Partial Fulfill lment Of the Requirem t ments for the Degree e Bach helor of Bus siness Admin nistration Inde ependent Un niversity‚ Ban ngladesh Decem mber‚ 2011 2 A Working report on the CRM Department At BRAC Bank Limited 3 A Working report on the CRM Department At BRAC Bank Limited by Marzuk Hussain ID: 0710061
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Enhancing Customer Data Enhanced Customer Data Repository is a secure and fully supported data repository with problem determination tools and functions. It updates problem management records (PMR) and maintains full data life cycle management. · combination of all the internal structured business data (CRM‚ ERP‚ POS and all the internal system data) and external unstructured data ( Social media data‚ feedback surveys‚ Audios‚ Videos‚ streaming data‚ Call center data‚ images) · unmanageable volumes
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