Enhancing Customer Data Enhanced Customer Data Repository is a secure and fully supported data repository with problem determination tools and functions. It updates problem management records (PMR) and maintains full data life cycle management. · combination of all the internal structured business data (CRM‚ ERP‚ POS and all the internal system data) and external unstructured data ( Social media data‚ feedback surveys‚ Audios‚ Videos‚ streaming data‚ Call center data‚ images) · unmanageable volumes
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International Journal of Contemporary Hospitality Management Emerald Article: Customer complaint behaviour towards hotel restaurant services Vincent C.S. Heung‚ Terry Lam Article information: To cite this document: Vincent C.S. Heung‚ Terry Lam‚ (2003)‚"Customer complaint behaviour towards hotel restaurant services"‚ International Journal of Contemporary Hospitality Management‚ Vol. 15 Iss: 5 pp. 283 - 289 Permanent link to this document: http://dx.doi.org/10.1108/09596110310482209 Downloaded
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COMMERCIAL BANK_ *“Banks and other deposit taking institutions are financial intermediaries whose assets consist overwhelmingly of loans to a wide variety of borrowers and whose liabilities consist overwhelmingly of deposits.” THE ECONOMICS OF MONEY BANKING AND FINANCE 3rd* Edition PETER HOWELLS & KEITH BAIN Pg 32 A sound system of banking is very important for any economy. Commercial banks are directly related to the payment system of the economy. Generally most commercial banks are controlled by
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HUMAN RESOURCE MANAGEMENT ----------------------------------------------------- Answer all the questions. Each case let carries 20 marks. Detailed information should form the part of your answer (Word limit 150 to 200 words). Case let 1 Introduction to the organization: XYZ Company was established 20 years ago‚ to manufacture gearbox components for diesel engines. It employs around 250 people‚ having a head office‚ which employs a wide range of personnel who are generally well educated
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Agrani Bank Limited Introduction Agrani Bank Ltd is a state owned scheduled bank in Bangladesh. It has a vital contribution towards lending and investment in economy because Agrani Bank Ltd. has been participating at all sectors (from industrial sector to microfinance). Here main purpose of preparing this report to make clear idea about credit risk management of Agrani Bank Ltd and gather enough knowledge to deal with these functions. We know that The Bangladesh Bank (BB) has placed few banks in the
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The Overall Financial Activities Of Al-Arafah Islami Bank Ltd (AIBL)‚ Bangladesh Based on the study on 2010 Financial statement and business police IUBAT The Overall Financial activities of Al-Arafah Iislami Bank Ltd (AIBL)‚Bangladesh SUBMITTED TO: MD. MUSTAFIZUR RAHMAN Faculty of (CBA) BUS 201 SUBMITTAD BY: GROPE NAME: ONIKER PRANTOR NAME ID PROGRAM EMAIL CLASS ROLL ASADUZZAMAN RIDOY 10202081 BBA ADIBAZAMAN 10202085 BBA MOSIUR RAHMAN 10202068 BBA
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Can Profitability and Morality Co-exist? Business Ethics and Corporate Governance INTRODUCTION TO BUSINESS ETHICS What is Business?? Business is a legally recognized organizational entity existing within an economically free country designed to sell goods and/or services to consumers or other businesses‚ usually in an effort to generate profit. It is a commercial activity engaged in as a means of livelihood or profit‚ or an entity which engages in such activities. What is Ethics? Ethics are
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impact of technology on customer needs in banking | | | NAYANA SHREE N S | MBA FINANCE | Project on study on impact of technology on customer needs in banking SEMESTER IV SUBMITTED BY NAYANA SHREE N S ROLL NO. IBMR COLLEGE IBMR COLLEGE Address: CERTIFICATE This is to certify that Nayana Shree N S of MBA FINANCE Semester IV {2012-13} has successfully completed the project on “Project on study on impact of technology on customer needs in banking” under
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Nationalisation of Banks Despite the provisions‚ control and regulations of Reserve Bank of India‚ banks in India except the State Bank of India or SBI‚ continued to be owned and operated by private persons. By the 1960s‚ the Indian banking industry had become an important tool to facilitate the development of the Indian economy. At the same time‚ it had emerged as a large employer‚ and a debate had ensued about the nationalization of the banking industry. Indira Gandhi‚ then Prime Minister of India
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Punjab National Bank was recognized by Dun & Bradstreet (2009) as the “ Top Public Sector Bank” under t including the category of “Priority Sector lending including Financial Inclusion.” Bank has also been conferred with the award by the institute for Development and Research in Banking Technology (IDRBT‚ 2008) for use of technology financial inclusion. Bank constantly innovates‚ reorients strategies and realigns business processes with advanced technology to serve the customers better and earn
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