Lincoln Financial Group (LFG) is a financial service firm that that has a strategic position as the manufacturer of three primary financial products; annuities‚ insurance‚ and mutual funds. LFG distributes these financial products through fough comon distribution channels: banks‚ idependent brokers‚ wirehouse broker/dealres‚ and managing general agents. Most of their customers had just one of these products ’on the shelf.’ LFG had to focus more on the customer to maintian an effective role as a
Premium Marketing Customer service Customer
CRM programs at Westside Each west side outlet blends products‚ ambience‚ customer service and facilities to create a stand out shopping experience. * The stores are spacious (10‚000 to 20‚000 square feet each)‚ designed to look and feel international‚ and products are displayed attractively. * The Westside outlets in Mumbai and Hyderabad have an additional drawing card: Taj Cafés that serve delicious pastries‚ sandwiches and coffee. Something new every week Repeat customers or those
Premium Customer service Customer relationship management Customer
The Wallace group is devised from three sub-groups as: Electronics‚ Chemicals and Plastics. Harold Wallace was the original owner of the electronics company‚ but now has 45% of the stock and runs the group as Chairman and President after acquiring the plastics company and then the chemical company. But each of the three groups is run by a Vice President. Recently‚ Hal Wallace asked Rampar to conduct a series of interviews with some key Wallace Group employees‚ in preparation for a possible consulting
Premium Strategic management Management
in Arrow Group‚ A/S has achieved a lot in the high-tech industry. To detect the marketing decision of A/S‚ this essay will analyse the customer segmentation of A/S‚ and present how it improved the revenues by selling products to different target customers. Moreover‚ the proposal of Express Part to A/S and its impacts on the sales‚ current customers and suppliers will also be discussed. Customer Segmentation of A/S A company can obtain its market shares by transformed the demand of customers to the
Premium Marketing Customer service Strategic management
SAP Solution Brief SAP for Automotive CUSTOMER RELATIONSHIP MANAGEMENT IN THE AUTOMOTIVE INDUSTRY How to Gain a Competitive Edge by Knowing Your Customers and Transforming that Knowledge into Successful Marketing Strategies for Future Growth The automotive industry faces significant challenges caused by frequent disconnects in communication between manufacturers‚ dealers‚ and end customers. The mySAP™ Customer Relationship Management solution helps increase revenues by enabling firms to manage
Premium Customer relationship management Customer service SAP AG
Can profitability and morality coexist? Explain the statement in detail The largest companies in the nation have evolved over the years to find more ways to streamline operations‚ reduce waste‚ increase the productivity of their employees‚ preached corporate ethics to their employees‚ try to be involved with local communities by giving to the local youth clubs or donations to a regional cancer research center. But is this to be a good citizen of the community‚ or is it a show? There’s a view
Premium Ethics
Crooked CEO gets 50 years jail In 2013‚ the founder of Peregrine Financial Group Inc. sentenced 50 years jail for stealing $250 million from investors and hiding his theft around 20 years. The U.S. Attorney Sean R. Berry of the Northern District of Iowa states that‚ for years seemed Russell Wasendorf‚ Sr. was a successful CEO of his own brokerage and respected member of his company‚ supporting local charity‚ and creating jobs. But in reality‚ “he was a con man who built a building on smoke and mirrors”
Premium Fraud Enron Accounting scandals
cited disadvantages of CRM is that it can lead to dehumanization in sales processes. Instead of learning from firsthand experience which services and products clients prefer‚ salespeople access information digitally stored in databases. Some professionals believe that selling is most effective when sales professionals are able to appeal to clients at a visceral level. Some critics point to the the technical disadvantages of customer relationship management. In most cases‚ these systems are implemented
Premium Marketing Customer relationship management Customer service
A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT OF HDFC BANK DECLARATION BY THE CANDIDATE Date : I declare that the project report titled Company profile on “HDFC BANK ‘Customer Relationship Management’ ” in the assigned product is my own work conducted under the supervision of Mr.SHAILENDRA PATEL( GUEST LECTURER) department of business management ‚ Autonomus Girls P G College of Excellence‚Sagar(M.P.) to the best of my knowledge the report does not contain any work which
Premium Customer relationship management Bank
SugarCRM is the commercial Open Source Customer Relationship Management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible‚ cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM comes in three editions SugarCRM Open Source‚ SugarCRM
Premium Customer relationship management Customer service Marketing