"Customer relationship management of nike" Essays and Research Papers

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    design business portfolios and develop growth strategies 3. Explain marketing’s role in strategic planning and how marketing works with its partners to create and deliver customer value 4. Describe the elements of a customer-driven marketing strategy and mix‚ and the forces that influence it 5. List the marketing management functions‚ including the elements of a marketing plan‚ and discuss the importance of measuring return on marketing investment Chapter Outline 1. Companywide Strategic Planning:

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    Customer

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    to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often and regularly. Go directly to your customers for the information you need for information on customers priorities

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    Marketing audit of Nike

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    INDEX SR. NO. CONTENT PAGE NO. 1 INTRODUCTION 2 2 ENVIRONMENTAL ASPECTS • ECONOMIC • CUSTOMER • COMPETITION 3 MARKETING ASPECTS • OBJECTIVES • STRATEGIES • TACTICS 6 4 4P’S • PRODUCT • PRICE • PLACE • PROMOTION 9 5 MANAGEMENT INFORMATION SYSTEMS 11 6 ENVIRONMENTAL ANALYSIS 12 7 CONCLUSION 16 8 RECOMMENDATION 16 9 BIBLIOGRAPHY 18 INTRODUCTION Nike is an incorporated company that primarily carries footwear products. The Company designs‚ develops

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    Nike Case Analysis

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    BRAND MANAGMENT Nike: Building a Global Brand Case analysis Ahmed Coucha 800090353 6/29/2011 Dr. Ibrahim Hegazy 2 How would you characterize Nike’s brand image and sources of brand equity in the U.S? Nike’s Brand image in the US: Brand image is the impression in the consumers’ mind of a brand’s total personality (real and imaginary qualities and shortcomings). It is set of feelings‚ emotions and experiences that are linked to the brand. While brand personality is the image the company wants

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    Nike of Samothrace

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    sculpture is Nike of Samothrace‚ now located in the Louvre museum in Paris. It is a demonstrative‚ and powerful sculpture which encapsulates everything great about Ancient Greece. The sculpture is made of Rhodian marble‚ stands 2.45 meters tall and 2.35 meters wide including its wings (Burn‚ 2004‚ p. 89). Nike’s sculptor is not well known‚ however it is presumed to have been constructed by the sculptor Pythokritos (Pollitt‚ 1986‚ p. 114) during the early second century BC. Discovering Nike was discovered

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    Nike Marketing Strategy

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    Professor Gregory F StiberBy: Brizaida Ribalta‚ Jessica Halsey and Shereen Hijazi | Nike‚ Inc. | Marketing Plan Project | Nova Southeastern University H. Wayne Huizenga School of Business & Entrepreneurship   Assignment for Course: | MKTP 5005 – Introductory Marketing    | Submitted to: | Gregory F Stiber | Submitted by: | Brizaida Ribalta‚ Jessica Halsey‚ Shereen Hijazi. | | | | | | | | | Date of Submission: August 30th‚ 2012 Title of Assignment: Term Project

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    Customer Service Management and Business Performance at Vodafone Chapter 1 Introduction Customers are considered as the key for any business survival. As the market begins to saturate‚ customer retention will be a key factor in determining the success of a company (Kotler‚ 2003). As a highly competitive market‚ the mobile phone company that has the largest customer base and highest customer retention rate will be a market leader in the industry (Turel and Serenko‚ 2006). Ultimately the quality

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    Nike Case Answers

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    Nike Case Answers– Spreading out to stay together 1. When Nike CEO Phil Knight stepped down and handed his job to Bill Perez‚ he stayed on as chairman of the board. In what ways could Knight’s continued presence on the board have created an informal structure that prevented Perez from achieving full and complete leadership of Nike? Answer: Informal structures are the set of unofficial relationships between organization members. Potential advantages of informal structures: ▪ Helping people

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    Philip Knight Nike

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    Philip Knight is the chairman‚ CEO‚ and co-founder of Nike and he currently owns more than 90% of the firm. The company is internationally known for its trademark "swoosh" and its leadership in the athletic apparel industry. Philip H. Knight ’s involvement with a sporting goods company is not accidental. He has always loved running‚ was a miler in college and has participated in marathons since. Knight received a BBA in Accounting at the University of Oregon in 1959‚ and was an MBA student at Stanford

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    Corporate Social Responsibility at Nike‚ Inc. Overview of Policies and Activities CSR Structure In its approach to social responsibility‚ Nike groups initiatives into six separate categories: reducing waste‚ cutting energy‚ slashing water use‚ rejecting toxins‚ supporting communities‚ and empowering workers.1 Each of these initiatives carries three types of goals: an aim‚ a target‚ and commitments. The aim consists of the overall vision of that segment‚ while the

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