"Customer relationship management practices in service sector a comparative study of l i c banking in warangal" Essays and Research Papers

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    Mis in Banking Sector

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    Introduction Banking is an important institution in the economy and plays a very important role in the economic life and economic growth of any society. While it is of common understanding that banking is not “The Economy”‚ it is agreed that the health of the country’s economy is closely related to the soundness of its banking system which can be sustained through strict regulations and supervision in order to monitor and control business risks such as Capital Risks‚ Liquidity Risks‚ Credit Risks

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    1) INTRODUCTION This research comprises of a detailed study of two MNC’s a. Halliburton b. OGDC In the first half of the research the emphasis is on Halliburton‚ USA and Halliburton‚ China. After discussing the environmental factors‚ ethics and social responsibility and cultural dimensions of Halliburton USA and China‚ their similarities have been discussed. Similarly in the second half of the research the emphasis is on OGDC‚ Western Africa and OGDC‚ Brazil. And then their similarities

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    Current Research Research Article ISSN: 2321-3124 Available at: http://ijmcr.com An Empirical Study on Role of ICT in Banking Sector 1 2 Saranya. J ‚ Anitha. K ‚ Dr. S.Vasantha 3 Research Scholar‚ School of Management Studies‚ Vels University‚ Pallavaram Chennai‚ India1 Research Scholar‚ School of Management Studies‚ Vels University‚ Pallavaram Chennai‚ India2 Professor‚ School of Management Studies‚ Vels University‚ Pallavaram Chennai‚ India3 Accepted 04 April 2014‚ Available online 15 April

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    Customer Services

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    via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 5 Sections. Name: Pat Williamson Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations

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    Case Study 1. How do information technologies contribute to the business success of the companies depicted in the case? Provide an example from each company explaining how the technology implemented let to improved performance. Information technologies are imperative to businesses and organizations that want to be successful. In this case‚ there were three companies that demonstrated how information technologies helped their business. The first company was eCourier. eCourier delivers packages

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    customer service

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    Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Microsoft Sells and makes a variety

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    Customer relationship

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    Introduction Customer relationship management Customer relationship management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize‚ automate‚ and synchronize sales‚ marketing‚ customer service‚ and technical support. The purpose of customer relationship management is to extend the management‚ and improve the competition capability of the enterprises.  The Real estate sector is rapidly growing. Forward-thinking

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    South Korea‚ Malaysia and the Taiwan. This result shows that Hong Kong people tend to take short distance journey. c. Target Customers of Outbound Tourism As Hong Kong people love travelling and consider overseas holiday as part of lifestyle‚ there are wide range of customers for outbound tourism in the market. For long-distance travel (trips outside Asia)‚ the customers are mostly professionally employed

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    Comparative Management

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    Comparative management 1st chapter 1) What do you mean by comparative management? Comparative management is the identifying‚ measuring and interpreting the similarities’ and differences among managers behavior‚ techniques followed and practices applied as found in various countries .... J.R Terry Comparative management defined as studying and analysis of management in different environments and the reasonss that enterprises show different result in various countries..... Knootz and

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    Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)

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