Minitex CRM stands for Customer Relationship Management. It is a strategy used to learn more about customers ’ needs and behaviors in order to develop stronger relationships with them. It plays an important role in understanding customer’s needs by gathering the information about the customers that helps in marketing and selling the company’s products. With an effective Customer Relationship Management strategy‚ an organization can increase revenues by providing better services and selling products
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The Customer relationship management (CRM) is about the management of the clientele‚ their records and their relation and to use this data to further develop the customer relation policies and management decisions. Basically the CRM is the integration of people‚ technology and the business process in the quest to protect the existing clientele and provide the pragmatic opportunities to further enhance the circle of satisfied and loyal customers. The CRM is the catalyst that provides useful help
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INDUSTRY ANALYSIS An analysis of banking sector in India Introduction The liberalization brought in 1991 has swept the economic landscape of thecountry. The automobile industry is one of the invisible faces of liberalization .For the people who were used to many years of Ambassador cars with various models notdifferent in anyway except a few changes in every model‚ the arrival of Maruti heraldedthe beginning of a new experience in automobile comfort. It was the same with BajajChetak. Its obnoxious
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technology that surrounded the hotel‚ from the Wi-Fi connection both in the public area and in the bedrooms and the docks in the bedrooms are just the highlight of the avant-gard technology that the Aloft is driving. AC 1.1 Discuss reasons for using customer service policies in your business organisation. Aloft London Excel does anything that the guest can sense and will become part of his/her experience
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International Review of Management and Marketing Vol. 2‚ No. 1‚ 2012‚ pp.52-58 ISSN: 2146-4405 www.econjournals.com Human Resource Management Practices and Employees’ Satisfaction Towards Private Banking Sector in Bangladesh Md. Tofael Hossain Majumder Department of Accounting and Information Systems‚ Comilla University‚ Comilla‚ Bangladesh. Phone: +8801816436176. Email: tofael_cou@yahoo.com ABSTRACT: Dramatic advances of Information and Communication Technology (ICT)‚ changing mix and personal
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XITE‚ Gamharia Banking Concepts & Practice [Paper 11: Elective II‚ Academic Session 2011-12] 1. Evolution of Banking: Bank-Meaning‚ Definition‚ Features & Classification‚ Concept of Different Types of Banking System‚ Overview of Indian Banking System 2. Commercial Bank: Basic Concept of Commercial bank‚ Role of Commercial bank in Financial System‚ Credit Control by Central Bank 3. Central Bank: Meaning‚ Functions‚ Methods of Credit Control 4. Monetary Policy: Meaning‚ Objectives
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PROJECT REPORT on “COMPARATIVE STUDY OF HUMAN RESOURCE PRACTICES IN INFORMATION TECHNOLOGY INDUSTRY” [pic] A dissertation submitted in the partial fulfillment of the requirement for the award of the Degree in MASTER OF BUSINESS ADMINISTRATION Amity global business school‚ Chandigarh Submitted to:- Submitted By:- Pro. Neha Walia Gurpreet kaur Gill MBA- 4thSem
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“A Study on Investors Perception towards EVA as Reporting Practice in Indian Banking Sector “ R.SATISH Dr.S.S.RAU Associate Professor Registrar SRR Engineering College Sathyabama University Chennai Chennai-119 ABSTRACT Economic Value Added [EVA]
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compared to the U.S. Dollar‚ currently the most active and commercially strong trading nation; many currencies are still “pegged” to the U.S. Dollar for their exchange rate. Because FX risks can be identified‚ they can be managed. Foreign exchange management requires that governments‚ companies‚ and individuals understand the factors that influence the valuation of currency. By identifying these factors‚ they can enter into transactions that mitigate the risks to acceptable levels. These transactions
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................................................3 • Service and Technology • Service Quality • Service Middleman • Service Management • Service Design & Blueprint • Service Development Issues • New service development.....................................................................................4 • Security and Safety issues....................................................................................5 • Service Innovation...........................................
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