"Customer relationship management questionnaire in logistics" Essays and Research Papers

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    your Ethnicity Malay Chinese Indian Central Asian Other……………….. 4. Income Group RM 2000- RM 4000 RM4000 - RM 6000 RM 6000- RM 8000 RM 8000 and above 5. Occupational Status Self Employed Employed Unemployed Retired Student Others……………….. Customer Behavior 6. Do you drink any Isotonic Drink? YES NO I don’t like 7. What is your impression about Isotonic Drink? Joy Healthy Relaxing Energy Calm down Fresh Others 8. How often do you purchase Isotonic Drink? Once-twice in a day Once-twice in a

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    Questionnaire About Project-based Learning Project-based Learning is what the foreign teacher Chuck tried his best to promote in his oral English classes. Many students have benefitted from doing the projects like Movie Making project‚ Shakespeare Festival‚ Glee‚ Into the Woods‚ etc. The questionnaire is tailored for who have participated in these projects and your opinions will be very important to examine and analyze the effectiveness of Project-based Learning. ➢ What types of projects

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    R – by Steve North‚ Principal Procurement Consultant‚ Xoomworks Supplier Relationship Management How to make it work. The pressure for companies to create economic value and deliver greater returns has resulted in a significant focus on the performance of procurement across the organisation. As a result‚ more and more companies are looking to create value through the concept of supplier relationship management‚ but many are struggling to get the publicised benefits. This paper explains

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    Reverse Logistics

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    STUDY OF REVERSE LOGISTICS: A comparative study of LPG Agencies in Urban and Rural areas Synopsis Submitted to the D.Y. Patil University In partial fulfillment of the requirements for the award of the Degree of MASTERS OF BUSINESS ADMINISTRATION Submitted by: BHAVIKA MISTRY (Roll.No.013007) To‚ Research Guide Sir Manish Rai School of Management D.Y. Patil University CBD Belapur‚ Navi Mumbai SEPTEMBER 2014 SYNOPSIS APPROVAL FORM

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    profitable customer relationship with CRM Introduction CRM is the essential part of modern business management. CRM has received a lot of attention and come to occupy a central place as a vital strategy in organization. The ultimate purpose of CRM in any organization is to increase profit. In case of CRM this achieved mainly by providing better services to the customer than the competitors. Traditionally‚ customer service centers have always been regarded as cost centers. In the 80s‚ customer care was

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    Logistic

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    MSOR/OPMT/MKMR 475: Supply Chain Logistics (Fall 2013) (Homework #6) Due: November 20th‚ 2014 This is a group assignment. Each group need to submit one (hard copy) of the report in class on November 20th. Problem 1 (20 Points): Two plants are to serve three market points through one or two warehouses. Volume flowing either to or from each point‚ and the associated transportation rates and location are given as follows: Point No Point i X-coordinate Y-coordinate Volume Vi (cwt.) Transportation

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    Logistic

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    Hayward Ford. c. All companies involved in the supply chain want to maximize their respective profits by increasing revenue and decreasing cost. However‚ companies may employ different strategies in order to achieve this goal. Some of them focus on customer satisfaction and quick delivery‚ while others may be more concerned about minimizing inventory holding costs. d. In general‚ different parts of the supply chain have objectives that are not aligned with each other. 1. Purchasing: Stable order

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    4 steps to rebuilding customer-supplier relationships By Justin Brown Many customer-supplier relationships were weakened or damaged during the economic downturn. To rescue them‚ both sides need to acknowledge past mistakes‚ identify the causes of those problems‚ take corrective action‚ and monitor the results. As of this writing‚ all signs are pointing toward recovery‚ and economic indicators (take your pick) are suggesting a better ending to 2010 than we experienced in 2009. Optimistic whispers

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    Research paper E-logistics and the natural environment Joseph Sarkis‚ Laura M. Meade and Srinivas Talluri The authors Joseph Sarkis is in the Graduate School of Management‚ Clark University‚ Worcester‚ Massachusetts‚ USA. Laura M. Meade is in the Graduate School of Management‚ University of Dallas‚ Irving‚ Texas‚ USA. Srinivas Talluri is in the Department of Marketing and Supply Chain Management‚ Eli Broad College of Business Administration‚ Michigan State University‚ East Lansing‚ Michigan‚ USA

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    1.2 What specific role does logistics play in supply chain operations? Logistics is the primary conduit of product and service flow within a supply chain arrangement. It is the work required to move and to position inventory throughout a supply chain. It is a combination of order management‚ inventory‚ transportation‚ warehousing‚ material handling and packaging as integrated throughout a facility network. Logistics is essential for effective supply chain connectivity. 1.4 Compare and contrast

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