firm’/industry’s market share in the United States and global market. Data‚ efficiency‚ and customer service—these are Amazon.com’s competitive differentiators. As progressive technology advance‚ it enhances Amazon market and allows Amazon to be lauded for its recommendations engine‚ and subsequently‚ contextual purchasing capabilities‚ and of course the shopping experiences. All these factors are crucial to keep their customers coming back for more. A new research from Forrester indicates shows that 30 percent
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crucial to enhance customer service is proper training. It will not only add value to the company and individuals but it can strongly inspire and eventually leads to greater success. Some of the advantages include‚ customer satisfaction‚ business efficiencies‚ employee improvement and public recommendations. Good customer service will promote loyal customers. This is where good training leads to customer advocacy that in return plays a huge role. Loyalty comes from the customer satisfaction. It is
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EFFECTIVENESS OF SOFTWARE QUALITY ASSURANCE IN OFFSHORE DEVELOPMENT ENTERPRISES IN SRI LANKA Malinda Sirisena‚ Department of Computer Science & Engineering‚ University of Moratuwa. ABSTRACT The aim of the research described in this thesis is to evaluate the effectiveness of software quality assurance approaches of Sri Lankan offshore software development organizations‚ and to propose a framework which could be used across all offshore software development organizations. An empirical study was
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Micro Economics Sri Lanka expects fruit and vegetable exports to grow in 2012 Supply and Demand Model Pemila Gunasekera ID Number: 00002073 12/10/2012 Introduction This article is based on exceeding demand for fruits and vegetables in Sri Lanka and exports will grow in 2012. Bellow explanation is about the demand and supply model we learned in the Micro economics class and how to relate the article to the concepts what we have learnt in the class.
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Armed conflict is the most serious consequence of the conflict in Sri Lanka. Do you agree with the statement? Explain your answer. I agree to a large extent that armed conflict is the most serious consequence of the conflict in Sri Lanka. Armed conflict is a serious consequence of the ethnic conflict in Sri Lanka because it has led to the destruction of the society in Sri Lanka by causing an estimated 64‚000 deaths since 1956. The violence came in the form of wars and riots‚ the riots being
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Topic Page Introduction 02 History of Sri Lanka 02 Sri Lanka’s First Trade Agreement 04 Traditional Sri Lankan Export Commodities 04 Advantages 04 Disadvantages 06 Conclusion 07 References 07 Introduction In this assignment I am doing to discuss the advantages and disadvantages of Sri Lanka entering into regional trade agreement with its neighbors History of Sri Lanka Sri Lanka is a known country for the trade during the ancient and
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market of Sri Lanka‚ and how products are targeted at the selected segments. This paper will provide; An introduction to the toothpaste market of Sri Lanka and its segmentation An introduction to the selected company operating in the toothpaste market and the segments it is targeting Reasons for the company to select the toothpaste market and segments in particular The role of the Human Resource Department of the company in this context Introduction to the Toothpaste Market of Sri Lanka and its
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Table of Contents 1. List of Tables 4 2. List of Figures 5 3. Acknowledgement 6 4. Executive Summary 7 5. Introduction 9 5.1. Background of the Problem 9 5.2. Establishment of the problem 10 5.3. Significance / Rationale of the Problem 11 5.4. Objective of the Report 11 5.5. Approach to data collection and analysis 12 5.6. Delimitations of the Study 12 5.7. Outline of the report 13 5.7.1. Introduction 13 5.7.2. Literature review 14 5.7.3. Study design
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technology‚ to maximize customer value? e-business is more than just buying and selling of products and services through the means of digital media. Whereas e-commerce concentrates on buying and selling‚ e-business encompasses e-commerce and a whole lot more. For example‚ e-business includes both front – and back-office applications that form the engine for modern business. e-business is redefining old business models through the aid of technology‚ to maximize customer value. e-business is the
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Business Environment Other business systems or complementary products that might integrate with your business software application: Other business systems that might integrate with our business software applications are Microsoft Dynamics and SAP AG. Microsoft products are familiar software used by many people so Microsoft Dynamics CRM can reduce time required to learn how to use the software. Force.com has a proven real-time integration system that can work well with on-premise applications
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