"Customer relationship management systems in sri lanka" Essays and Research Papers

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    Sri Lanka After the War

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    Sri Lanka after thirty years of war; the achievements so far and the challengers ahead For nearly three decades‚ Sri Lanka has been scarred by a bitter civil war driven by ethnic tensions. In May 2009‚ the Government of Sri Lanka announced a decisive military victory over the Liberation Tigers of Tamil Eelam (LTTE or Tamil Tigers). The war claimed thousands of deaths and tensions between ethnic groups remain high. If left to simmer below the surface‚ these tensions could threaten the fragile

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    Villa rentals in Sri Lanka Sri Lanka‚ the land of serendipity as many believe is one of the most beautiful islands ever in the Indian ocean‚ with a great heritage‚ breathtaking sceneries‚ more than enough peace and tranquility‚ which is perfect for someone who looking for an amazing holiday getaway. I hope that anyone who has been here won’t mind if it is said that this lush and tropical island is nothing but a paradise for a perfect vacation. It doesn’t matter whether you are someone who is

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    As opposed to a 10-place jump in the previous year‚ Sri Lanka has suffered a 16-place relegation in the latest Global Competitiveness Rankings list released by the influential World Economic Forum (WEF) yesterday. Sri Lanka’s rank of 68th place out of 144 countries surveyed from 52nd place in the previous year was despite the overall score changing marginally to 4.2 points from 4.3. WEF assess a country’s competitiveness using 12 broad pillars – institutions‚ infrastructure‚ macro-economic environment

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    Vending Machine Sri Lanka

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    Machine Technology adaptation in Sri Lanka 1. Introduction A Vending Machine is a coin or note operated machine selling products ranging from fast moving consumer goods up to selected electronic items. Vending machine has been considered as the best automated retail solution that with one swipe‚ eliminating the wonder through retail shops and super markets‚ thus ensures the round the clock convenience and exclusivity and impulse purchases for all customers. At present there are thousands

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    1. SRI LANKA A DESTINATION FOR TRAVEL AND TOURISM 1.1Tourist arrivals through the years Over the years Sri Lanka has been a tourist attraction. The tourism industry in Sri Lanka has gone through an up and down road mostly due to the instability of the country. The graph below shows these fluctuations. Source: Annual Statistical Report of Sri Lanka Tourism-2007 & Sri Lanka Tourism Development Authority. The above graph shows how much Sri Lanka’s tourism industry has declined considering

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    Armed conflict is one of the political consequences of the conflict in Sri Lanka. In 1950s‚ the Tamils made peaceful demands for tamail areas to be recognized as a federation. In 1976s‚ Tamils asked for a separated independent state of tamail ealam. However‚ the government rejected the idea. Angry and dissatisfied tamail youths decided to resort to violence to demand for their rights and they formed LTTE. As they believe violence is the only way to fight for their rights. This results armed conflict

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    1. Introduction of the assignment Customer relationship management (CRM) is the process of acquiring‚ retaining & growing profitable customers and a comprehensive approach for expanding customer relationship. There are different between Marketing and CRM. Marketing is a process in selling of product meanwhile CRM is a multifaceted process‚ which is intended to allow business organization to better anticipate and match customer needs and desire. As long as people are doing the buying‚ people

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    Milk Industry in Sri Lanka

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    FINAL FOR REVIEW Improved Market Access and Smallholder Dairy Farmer Participation for Sustainable Dairy Development. Lessons Learned Sri Lanka N.F.C. RANAWEERA November 2007 Table of contents LIST OF TABLES...................................................................................................................................... 2 Chapter 1.0 Background.....................................................................................................................

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    Health Tourism in Sri Lanka

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    Sri Lanka | Assignment | | Group 04 | | Course: HTE 385-2 Health and Adventure Tourism Lecturer: Mr.Manoj Samarathunga | Hospitality‚ Tourism and Events Management Degree Program Uva Wellassa University of Sri Lanka Acknowledgement First and foremost we offer Our sincerest gratitude to our dear sir‚ Mr. Manoj Samaranayake Who teaches us “Health & Adventure Tourism” And also has supported us to do our report‚ “Health and Wellness Tourism in Sri Lanka”

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    • Home • News • Canada • Eelam • Tamil • Articles • Human Rights • Business Directory • Memory of the Day [pic] Home :: Canada :: Eelam & Canada Natural Disasters in Sri Lanka By: Pon Kulendiren When you look back at the history of natural disasters in Sri Lanka one will be surprised to know that the island is located in a dangerous position not far away from the two fault lines‚ one in Indian Ocean and the other in the Bay of Bengal. The volcanic mountain named

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