A Study on Customers Preference and Satisfaction of Four Basic Banking Services in Coimbatore and Erode T Vetrivel* and T Devasenathipathi** The purpose of this study is to investigate the differing preference and satisfaction level of customers towards Loans‚ Deposit schemes‚ Insurance and Value-added services rendered by various banks in Coimbatore and Erode cities. By using non-probability convenient sampling‚ 300 samples were taken at various branches and ATM centers‚ etc. Simple percentage
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Head of Department (not your supervisor) by the specified date. If you wish to have a personal copy‚ then‚ a third copy should be prepared. Paper size and font: All reports must be on size A4 paper and fonts should be 12 points and in New Time Roman. This selected font and size should be uniformly used throughout. The report should be double-spaced throughout. All margins should be 1-inch (2.2cm) top‚ bottom and right. However‚ the left margin should be 1½ inches (3.5cm) to allow for binding
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reputation among customers‚ since they have become part of the choice made by household largely in Malaysia because they started in Malaysia. Mamee so far had not failed to impress its consumers all over the world by providing an excellent service from the process of production to distribution. Mamee products reach consumer easily as it is obtainable in store from a small grocery store to large super markets. Mamee has a quite strong brand name as according to their annual report‚ it had won several
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(Winter 2014) Pilgrim Bank (A): Customer Profitability Pilgrim Bank (A) is a case that analyzes customer profitability in a retail banking setting. It explores a business phenomenon common to the retail banking industry and‚ within this context‚ acquaints you with the types of managerial questions that can be made by data analysis. As a recently hired analyst‚ Alan Green (your group’s role) has data on a sample of customers and must make recommendations about whether the bank should charge fees
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Internship Report on Consumer Credit Scheme of Commercial Banks in Bangladesh –A case Study on Janata Bank Ltd. Submitted By ANZUMAN ARA ID #50815036 15th Batch Supervised By Shibli Rubayat Ul Islam Professor Department of Banking University of Dhaka Department of Banking Faculty of Business Studies University of Dhaka October27‚ 2011 DECLARATION I do hereby declare that this internship report
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Contents 1. Introduction Mercantile Bank Ltd. is committed to provide high quality services to its constituents through different financial products and profitable utilization of fund and contribute to the growth of GDP of the country by financing trade and commerce‚ helping industrialization‚ boosting export‚ creating employment opportunities for the educated youth and encouraging micro-credit leading to poverty alleviation and improving the quality of life of the people and thereby
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Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes
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Recommendation | 36 | | | Academic Purpose | 36 | | | Journal & References | 37 | Executive Summary Ultimately‚ this report is reviewing about motor vehicle that is recognized in the auto market world that is Hyundai and Honda. Motor vehicle will be the product to be deliberate based on its dependent and independent variable within this report. These reports will intentionally based on the investigation the characteristic that influence the purchase and intention upon the two above brand
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Job Satisfaction of Bank Employees in Bangladesh. By Md. Shamim Hossain Abstract This study attempts to evaluate job satisfaction of bank employees in Bangladesh. It focuses on the relative importance of job satisfaction factors and their impacts on the overall job satisfaction of employees. In this study the targeted population is employees of Bank. The Banks include private and public Bank. The data was collected and administered by means of a structured questionnaire. The study showed
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Introduction Today banks have become a part and parcel of every individual’s life. When the business and commerce tend to be on the electronic nodes‚ it covers any form of business including banking. Modern banks have to be well-versed in Information Technology –its users and applications. Banking divisions have to be IT based‚ with the spread of digital economy. E-banking is more of a science and art. E-banking is knowledge-based and mostly scientific in using electronic devices of the computer
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