LOVELY PROFESSIONAL UNIVERSITY DEPARTMENT OF MANAGEMENT Capstone Project TITLE:“Relationship Between Website Attribute and Customer Satisfaction” SUBMITTED TO LOVELY PROFESSIONALUNIVERSITY In partial fulfillment of the Requirement for the award of Degree of “MASTER OF BUSINESS ADMINISTRATION” SUBMITTED BY: Kuldeep Tiwari Ambar Singh Archit Sharma Ankur Sood Reg no : 10809869 10804683 10800482 10800039 DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY JALANDHAR NEW DELHI GT ROAD PHAGWARA PUNJAB
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Running Head: Strategic Quality Management and Customer Satisfaction Paper Strategic Quality Management and Customer Satisfaction Paper MGT/449 June 20‚ 2011 Ms. Tracy King-Dye Strategic Quality Management and Customer Satisfaction Paper Microsoft Corporation was established in 1975 by Paul Allen‚ and Bill Gates. Microsoft Corporation is a publically traded multinational corporation headquartered in Redmond Washington. Microsoft Corporation develops‚ and manufacturers
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Report on Financial Statement Fraud Scheme Name ACC 556 Date Instructor NameReport on Financial Statement Fraud Scheme TO: Organization’s Management FROM: Learning Team DATE: SUBJECT: Fraud Examination Findings A Summary of the Matter under Investigation Crazy Eddie Electronics Stores a chattered company‚ traded under the symbol CRXY on the New York Stock Exchange. The company was under management of Eddie Antar family from 1971 until 1987 when Oppenheimer-Palmieri Fund (OPF) took
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Origin of the Report This internship report is generated under the supervision of Ms. Nadia Farhana Asst. Professor and Head of Marketing Department of Business Administration in North South University . This internship report is required to fulfill award of BBA Degree. The topic of this report is “General Banking Activities of one Bank Limited and Its Impact on Economic Development of Bangladesh”.A Case Study on ONE Bank Limited. The main objective of doing this report is to have a practical
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ABSTRACT This study was designed to assess the customer satisfaction in Loreland Farm Resort in terms of their service with their guests. This research aims to develop and enhance the service and avoid complaints in Loreland Farm Resort. It also aims to know the demographic profile of the respondents wherein they can identify the majority type of respondent (e.g. gender‚ age‚ location‚ occupation‚ reservation type and knowing the resort). The researchers provided questionnaires for the guests
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onNABIL Bank Ltd.Kamaladi Submitted By: Kiran Lama T.U. Reg. No. 7-2-355-33-2005Exam Roll No:7220009A Field Work ReportSubmitted to:Orient CollegeMaharajgunj‚ Chakrapath In the partial fulfillment of the requirements of the degree of Bachelor of Business studies Faculty of Management Studies TRIBHUVAN UNIVERSITY RECOMMENDATION This is to certify that the field work assignment report is Submitted by: Kiran Lama Reg. No.:- 7-2-355-33-2005 Symbol No.:- 7220009 Entitled: A project on NABIL Bank Ltd
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The Relationship between Customer Satisfaction and Brand Loyalty Abstract This study attempts to examine the impact of customer service (retail service quality and product quality) on brand loyalty. It focuses on the particular aspects of customer service: personal interaction‚ policy‚ reliability‚ and problem solving. Data will be collected through an in-person survey and an on-line survey immediately following the purchase or visit to the store or website. Another survey will be administered
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CUSTOMER SATISFACTION FOR COLD DRINKS OF VARIOUS BRANDS __________________________________ QUANTITATIVE METHODS Submitted To:- Prof. Naval Bajpai Submitted by:- ACKNOWLEDGWMENT Before we get into the thick of the things we would like to add a few heartfelt words for the people who gave unending support right from the stage the idea of the research was conceived. We express our deep sense of gratitude & sincere thanks to those who have helped
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INFERENTIAL STATISTICS WITH SPSS Submitted To: MUHAMMAD ILLYAS Submitted By: Saba Zaidi Roll # 13110 Program: M.Phil (Commerce and Finance) [pic]SUPERIOR UNIVERSITY LAHORE Customers Satisfaction On Internet Banking Services In Pakistan Introduction Technological innovations are having significant importance in human general and professional life. This era can safely be attributed as technology revolution. The quick expansion of
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CREDIT ASSESSMENT PROPOSAL NEEDS OF CLIENTS Lettera Pty Ltd requires a mortgage loan of $320 000 to purchase the existing premises (worth $3800 00) that the company is operating on. Mortgage loan interest rate is $8 per annum compounded monthly and repayment period over 25 years. The purpose of this mortgage loan is to save over $9 000 per month on the rental of premises. The source of repayment comes from the company’s operating incomes. In addition to the $320000 loan‚ Lettera wishes to increase
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