TABLE OF CONTENTS 1. INTRODUCTION 3 1.1. Background Information 3 1.2. Research Problem 3 1.3. Objectives 4 1.3.1 Project Objectives 4 1.3.2 System Objectives 4 1.4. Significance of the Study 5 2. LITERATURE REVIEW 6 2.1. Online Banking 6 2.2. History of Online Banking 6 2.3. General Statistics 7 1. INTRODUCTION 1.1. Background Information Jumuia Bank is a renowned bank in Kenya which has over 46 branches nationwide in Kenya. Its headquarters is located in Nairobi in Hurlingham‚ Lenana
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Finance division of banking industry and utilizes most of my Finance skills and knowledge. So it was narrowed down to the study of Internet Banking. Objectives The main objectives of the study are: • To understand the concept of Internet banking and importance‚ to bank as well as customers. • To get aware of various aspects of net banking • To build up SWOC analysis of Internet banking. • To build up various solutions for drawbacks in net banking Scope of study
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CUSTOMER SATISFACTION IN INDIAN BANKING SECTOR By‚ Sushanta Chakraborty PGDM 1st year‚ SEC B Roll No. 57 INTODUCTION Business need to attract and establish a customer market and would need to retain it through satisfaction. That is the key to its business performance (Johnson et al. 2000). In order to attain this goal‚ a company should have a high satisfaction rate from its clients. The increasing competition
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ONLINE BANKING is the banking service that allows the customers to conduct financial transactions on the computerized networks such as internet through secure website with a particular bank. Online banking has no physical presence so the customer can perform banking activities at any place which has got the internet network. Online banking comprises of two things that is internet banking and sim banking. Online banking through traditional banks enable customers to perform all routine transactions
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of e-Banking Channels in e-Banking available in Nepal Automated Teller Machines (ATM) Point of Sales (PoS) Telephone Banking (Tele Banking) Internet Banking Mobile Banking (SMS Banking) Current Status of e-Banking Services Provided in e-Banking In ATMs Cash Withdrawal Balance Inquiry Fund Transfer is not available. In PoS Terminals Financial transactions are made via Cards. Cash is debited from the client’s account(s). Cash cannot be deposited. Services Provided in e-Banking (contd…)
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Online banking (or Internet banking or E-banking) allows customers of a financial institution to conduct financial transactions on a secured website operated by the institution‚ which can be a retail bank‚virtual bank‚ credit union or building society. To access a financial institution’s online banking facility‚ a customer having personal Internet access must register with the institution for the service‚ and set up some password (under various names) for customer verification. The password for
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DR.MAC INTRODUCTION Online banking(Internet banking or E-banking) allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution‚ which can be a retail or virtualbank‚ credit union or building society. It may include of any transactions related to online usage. Online banking lets you take of your banking needs by logging on to your bank ’s website with a customer number or user name and password‚ same financial
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of SWOT on Internet Banking 1 Yan-Qin Su‚ 2Ying-Jun Sun 1 2 Yan-Qin Su‚ Business School‚ University of Shanghai for Science and Technology‚ Shanghai‚ China Ying-Jun Sun‚ Business School‚ University of Shanghai for Science and Technology‚ Shanghai‚ China Email: suyanqin88@126.com Abstract –With the development of Internet‚ online banking has become a development trend of Bank. It also provides more opportunity for the profits. The advantages of the online banking draw attentions from
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Project Proposal Online Banking in general Askari Bank(in particular) Prepared By: Presented To: Saad Majid Sheikh Dr. Ali Sajid Nadia Babar Productivity Management Khalid Sajjad Akbar NIMS Sohail Ashraf November 25‚ 2001 Project Synopsis In this age of Information Technology all the fields of life are being affected by new inventions and innovations. Almost all kind of organizations are steeping into the field of IT‚ in an effort to increase their
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Online Banking Definition: Online banking is the practice of making bank transactions or paying bills via the Internet. Thanks to technology‚ and the Internet in particular‚ we no longer have to leave the house. We can shop online‚ communicate online‚ and now‚ we can even do our banking online. Online banking allows us to make deposits‚ withdrawals and pay bills all with the click of a mouse. It doesn’t get much more convenient than that. Advantages of online banking: Convenience Unlike
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