• Quality of products and services • Other differentiating characteristics of products‚ such as customer services‚ the nature of the distribution system‚ etc. • Degree of vertical integration • Financial structure • Corporate goals and objectives • Corporate diversification into related or unrelated businesses • Customer base The firms’ differences along these dimensions will affect their behavior‚ their costs‚ and their profitability
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SME Banking in Bangladesh. OVERVIEW OF SME: ---------------- According to the European Union (2003) SMEs are defined as enterprises which have at most 250 employees and an annual turnover not exceeding 50 million Euros. According to the World Bank (2006) medium enterprises are defined as enterprises which have at most 300 employees and an annual turnover not exceeding 15 million US dollars. In the context of Bangladesh‚ the development of Small and Medium Enterprises (SMEs) can be considered
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TERM PAPER ON ONLINE BANKING SERVICE IN BANGLADESH 1. DEFINITION OF ONLINE BANKING Online banking is a service offered by banks that allows account holders to access their account data via the Internet. In order to take advantage of online banking‚ an account holder would need to meet several technological requirements‚ such as having a personal computer with Internet access and web browser. If those conditions are satisfied‚ online banking can be performed from anywhere in the world. To minimize
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UNIVERSITY LAHORE Customers Satisfaction On Internet Banking Services In Pakistan Introduction Technological innovations are having significant importance in human general and professional life. This era can safely be attributed as technology revolution. The quick expansion of information technology has imbibed into the lives of millions of people. Online banking is also one of the technologies which are fastest growing banking practices nowadays. It is vital to extend this new banking feature to clients
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A Study on Customers Preference and Satisfaction of Four Basic Banking Services in Coimbatore and Erode T Vetrivel* and T Devasenathipathi** The purpose of this study is to investigate the differing preference and satisfaction level of customers towards Loans‚ Deposit schemes‚ Insurance and Value-added services rendered by various banks in Coimbatore and Erode cities. By using non-probability convenient sampling‚ 300 samples were taken at various branches and ATM centers‚ etc. Simple percentage
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DEVELOPMENT AND PERFORMANCE OF ISLAMIC BANKING IN PROSPECT OF BANGLADESH [2006 – 2008] ID: 1372 REPORT On DEVELOPMENT AND PERFORMANCE OF ISLAMIC BANKING PREPARED FOR: MR. ARAFAT RAHMAN Course instructor Institute of Business Administration Jahangirnagar University PREPARED BY: Md. Muntasir Billah ID: 1372 19th batch Institute of Business Administration Jahangirnagar University Letter of transmittal April 22‚ 2008 Mr. Arafat Rahman Assistant Professor Institute of
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Banking Business: Banks are very old form of financial institution that channel excess funds from surplus unit to deficit unit in consideration of a price called Interest. Banking business definitely established on a relationship of Debtor-Creditor between the surplus unit called depositors and the bank and between the deficit unit called borrowers and the bank. Here‚ opportunity cost of money works as interest is considered the price of the credit. For the development of an economy‚ bank furnishes
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Study of Performance of Islamic Banks in Bangladesh with special reference to Islami Bank Bangladesh Ltd By Shah Abdul Hannan‚ Former Secretary‚ Ministry of Finance‚ Government of Bangladesh and M. Fariduddin Ahmad Deputy Executive President Islami Bank Bangladesh Limited ________________________________________________ SECTION – I Banking Scenario in Bangladesh When Bangladesh came into existence on the 16th December‚ 1971‚ the banking sector of Bangladesh was in a total disarray. With the exception
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day by day. Banking is now one of the most growing sector in Pakistan. Now a day banking sector is moving toward technology in its operations. That is why in banking sector the phenomenon of Internet Banking have been introduced. With the introduction of these new phenomena in Banking Sector enhanced customer more than Traditional Banking. So we decided to conduct a research on the perception of customer of internet banking quality services and its impact on customer satisfaction. In the very
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Introduction E lectronic banking is an umbrella term for the process by which a customer may perform banking transactions electronically without visiting a brick-and-mortar institution. The following terms all refer to one form or another of electronic banking: personal computer (PC) banking‚ Internet banking‚ virtual banking‚ online banking‚ home banking‚ remote electronic banking‚ and phone banking. PC banking and Internet or online banking are the most frequently used designations. It should
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