MARKETING STRATEGIES OF THE BANKING INDUSTRY Banking Industry is one of the most important service industries which touches the lives of inillions of people. Its service is unique both in social and economic points of view of a nation. Earlier the attitude of banking service was that it was not professional to sell one ’s services and was unnecessary in the sense that traditional relationships and quality of products were sufficient to carry forward the tasks. Before the mid 1950 ’s the banks
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managerial post and supervisory staff such lengthy and time consuming procedure must be followed in order to have scientific selection of employees. The banking sector is growing very fast to match the economic growth of the country; I had therefore decided to select the important topic of Human Resource Management in the Banking sector for my project. Banking sector is progressing rapidly with the economic growth. This results in extreme competition. Fulfill customer’s need more efficiently and effectively
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Banking system plays a very significant role in the economy of a country. It is central to a nation’s economy as it caters to the needs of credit for all the sections of the society. Money-lending in one form or the other has evolved along with the history of mankind. Even in the ancient times‚ there are references to the money-lenders‚ in the form of sahukars and zamindars who lend money by mortgaging the land property of the borrowers. Towards the beginning of the 20 century‚ with the onset of
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real time organizations‚ where access and interaction can be instant. New brands‚ partnerships and customer loyalties are on the rise thanks to the growing number of mobile terminals. It is estimated that by the end of 2012 there will be over 10 billion mobile phones subscribers in the world and this is an evidence of their increased role in business both to the customers and to the companies. Three major segments that can substantially benefit from anywhere and have anytime
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department of MIS of Faculty of Business Administration‚ University of Dhaka‚ Bangladesh. The internship program includes a period of 12 weeks of on-the-job-training where I could have first-hand observations concerning the utility of the customer service department. During the organizational attachment period an intern works on a project and writes report on that project in the report-writing period. I have been routed in the customer service division (CSD) of Bank Alfalah Limited‚ Motijheel Branch‚ under
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DEPLOYING THE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IN RETAIL BANKING A Research Paper Company: HDFC Retail Banking‚ India. Submitted By ANIL KUMAR DEVARAKONDA (111-00-2004) DATE: August 21st‚ 2011 COURSE: MKTG 510 – Electronic Commerce INSTRUCTOR: PROFESSOR GEORGE EDEH UNIVERSITY OF NORTHERN VIRGINIA 7601 LITTLE RIVER TURNPIKE‚ ANNANDALE‚ VA 22003 Abstract This research paper attempts to conduct a study of deployment of Customer Relationship Management (CRM) best practices
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teacher assigned a topic which is Role of MIS in banking sector. This term paper contains much important information which can help our faculty & others to get a clear idea about the role of Management information system in banking sector. 1.2 OBJECTIVE OF THE STUDY This term paper is written on about the role of management information system in banking sector. In which we are going to show the importance of management information system in banking sector and how much they implement their system
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Deadline: 8/04/2011 Assignment: Banking: An Ethical Dilemma? Introduction In this report‚ I plan to discuss the question Banking: An Ethical Dilemma? Within this is I will discuss ethical dilemmas in association with banking. I will firstly start by giving definitions of what is meant by the terms: Banking‚ Ethics‚ and Dilemma. From here‚ I will go on to identify what banks are and what the roles and importance are for the economy. Next‚ I will go on to explain banking operations and with this identification
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A PROJECT ON BANKING SECTOR CONTENTS ✓ AN INTRODUCTION TO BANKING SECTOR IN INDIA ✓ PEST ANALYSIS ✓ 7P’s OF BANKING SECTOR ✓ BLUEPRINTING ✓ 4I’s OF BANKING ✓ RATER ANALYSIS FOR INDIAN OVERSEAS BANK ✓ MARKET SEGMENTATION ✓ COMPLAINT HANDLING–HDFC BANK ✓ CASE STUDY-I ➢ RATER ➢ SERVICE RECOVERY ➢ FISH BONE ✓ CASE STUDY-II (ICICI BANK) ➢ RATER ✓ BIBLIOGRAPHY ✓ ARTICLES AN INTRODUCTION
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Submitted by: | Bushra Rizwan | 3/28/2013 | Presented to: Sir Harris Real Time Gross Settlement: Real Time Gross Settlement Systems (RTGS) are mechanisms that enable banks to make large-value payments to one another in real-time using online telecommunication facilities as well as state-of-the-art computer systems 1. This is a system for large-value interbank funds transfers. 2. This system lessens settlement risk because interbank settlement happens throughout the day‚ rather
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