Question 1 What challenges confronted BAL in 1993? 1. Economic forces By the 1990s‚ the Indian economy was undergoing structural change‚ and imports were largely unregulated. Since 1990‚ consumers had felt the pinch of recession‚ inflation had averaged 13%‚ interest rates had shot up‚ and consumer purchasing power had dropped considerably. In 1993‚ demand for two-wheelers had declined substantially‚ the Indian two-wheeler vehicle industry suffered from chronic overcapacity due to the economic
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(GROUP 17) Contents Bajaj Auto ................................................................................................................................................ 3 About Bajaj Auto ................................................................................................................................. 4 Two wheeler Industry ......................................................................................................................... 5 Bajaj Pulsar...............
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Influences of Service Quality on Customer Satisfaction and Customer Loyalty in Restaurant Industry in Malaysia. Name: Ho Choon Min Student ID: 012010030285 Research Project Proposal Supervisor: Dr. Arun Kumar Tarofder TABLE OF CONTENTS 1.0 Introduction.......................................................................................................1-2 2.0 Background of Research..................................................................................2-3 3
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FIRST DEGREE PROGRAMME IN COMMERCE SECOND SEMESTER EXAMINATION – (MODEL QUESTION PAPER) Foundation Course II: CO 1221 – INFORMATICS FOR BUSINESS STUDIES (2010 Admissions onwards) Time: Three Hours Max. Weightage: 30 SECTION - A This section consists of four bunches of four questions each. Each bunch carries a weightage of 1. Answer all questions. I. Choose the most appropriate answer from the following.: 1. Unsolicited sending of bulk e-mail is referred to as: (a) Stalking (b) Spam (c) Phishing (d)
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Overview : Presentation Overview COMPANY HISTORY HUMAN RESOURCE MANAGEMENT PRODUCTION AND QUALITY CONTROL RESEARCH AND development Bajaj eco spirit MARKETING STRATEGIES FINANCIAL Overview SWOT ANALYSIS FUTURE GOALS local community development recognition conclusion BIBLIOGRAPHY Company History : Company History Bajaj History : Bajaj History On November 29‚ 1945 Bajaj Auto came into existence as M/s Bachraj Trading Corporation Private Limited. It started off by selling imported two- and three-wheelers
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studying. Others may opt to transfer or enroll in other school where education is cheaper. With this situation‚ the researchers have found the topic interesting to discuss and find out the impact on customer loyalty and customer satisfaction on achieving a competitive advantage in the University of
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Report On “Customer based Brand Equity in Motor Bike Sector (Focusing on Bajaj Pulsar)” Report On “Customer based Brand Equity in Motor Bike Sector (Focusing on Bajaj Pulsar)” SUBMITTED TO Abdullah Mohammed Ibrahim Assistant Professor Department of Business administration Northern Bangladesh University SUBMITTED BY Name ID Section Semester Subrata Karmakar BBA 080202759 B Spring 2011 Nazmul Hasan Zubran BBA
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Enhancing customer satisfaction with the implementation of Total Quality Management Review of current literatures History of TQM Mehra and Ranganathan (2008) reported that in 1979‚ Crosby gave 14 steps for quality improvement his work was supported by the work of another researcher‚ Ishikawa who stated that training‚ problem solving‚ and quality circles are very crucial ways of achieving continuous improvement. The researchers also spoke about the work of Deming with his contribution of giving
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| Best Practices in Measuring Customer Satisfaction. | Week 3 Assignment | Nicholas B. Fannings 5/20/2012 GM 588Professor K. Mayberry | Customer satisfaction has long been an industry focus as a measure of managerial strength and company profitability (Kelsey & Bond‚ 2001). The satisfaction of the customer is essential to the success of a company. There are many ways for organizations to determine how satisfied their customers are with specific products or services. Although
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more market share by providing notably better customer service. Executives know that to stand out in a crowded field of competitors‚ customer service is a very critical component in achieving and maintaining a high level of customer satisfaction. When pressures move the organization to meet only performance goals and measurements such as overhead absorption‚ shipping dollar targets‚ labour efficiency‚ purchase price variance and the like‚ however‚ customer service often takes a back seat to these other
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