monetary sectors. The real sector is where production takes place while the monetary sector supports this production and in a way is the means to the end. We know and we accept the financial system is critical to the working of the rest of the economy. In fact‚ the Asian crisis of the nineties‚ or for that matter what happened in Latin America and Russia subsequently and also Dubai Crisis have shown how a fragile financial sector can wreak havoc on the rest of the economy. Therefore the banking sector
Premium Bank Electronic commerce
of every individual’s life. When the business and commerce tend to be on the electronic nodes‚ it covers any form of business including banking. Modern banks have to be well-versed in Information Technology –its users and applications. Banking divisions have to be IT based‚ with the spread of digital economy. E-banking is more of a science and art. E-banking is knowledge-based and mostly scientific in using electronic devices of the computer revolution. Banks play an important role in the
Premium Automated teller machine Bank
DV 1. Customer satisfaction 1. Customer satisfaction is a key factor in formation of customer’s desires for future purchase (Mittal & Kamakura‚ 2001). 2. Furthermore‚ the satisfied customers will probably talk to others about their good experiences. This fact‚ especially in the Middle Eastern cultures‚ where the social life has been shaped in a way that social communication with other people enhances the society‚ is more important (Jamal & Naser‚ 2002). 3. Customer satisfaction leads to repeat
Premium Good Service Customer service
• How should the banking system be regulated? The very nature of any free market system possesses elements of uncertainty and risk. For the economic process to function effectively in this environment‚ suitable financial regulation must be implemented by the state in order to assure stability and to aid decision-making. Financial regulation is the use of laws and rules to govern the behavior and activity of the banking sector. The establishment of statutes‚ contracts and independent supervision
Premium Bank Economics Risk
Lahore School of Economics Research Methods Submitted to: Tamkeen Khan Submitted by: Asma Wali Anum Ameer Fatima Shahid Sheema Atta Section H Submitted on 1st November‚ 2010 Table of Contents Chapter 1: Introduction 2 Background 2 Overview of topic 5 Significance Of the study: 10 Research objectives: 11 Operational Definitions 11 Problem statements 17 Research Questions and Hypothesis 18 Theoretical frameworks 21 Chapter 2: Literature review: 21 Chapter 3: Methodology 30 References
Premium Human resource management Employment
Asking each and every customer is advantageous in as much as the company will know everyone’s feelings‚ and disadvantageous because the company will have to collect this information from each customer (National Business Research Institute‚ 2009) Customer satisfaction has been a subject of great interest to organizations and researchers alike. The principal objective of organizations is to maximize profits and to minimize cost. Profit maximization can be achieved through increase in sales with
Premium Profit Factor analysis Customer service
Australian Journal of Business and Management Research Vol.1 No.4 [108-116] | July-2011 CUSTOMERS’ PREFERENCE FOR E – BANKING SERVICES: A CASE STUDY OF SELECTED BANKS IN SIERRA LEONE R. A. GBADEYAN (Corresponding author) BSc‚ MBA(Zaria) MSc‚ Ph.D(Ilorin) Institute of Public Administration and Management (IPAM)‚ Department of Business Administration‚ University of Sierra Leone‚ A. J. Momoh Street Tower Hill‚ Freetown‚ Sierra Leone. Email: drgbadeyan@hotmail.com(Corresponding) timigbade@yahoo
Premium Bank
acceptability. E-banking is the waves of the future. It provides enormous benefits to consumers in terms of case and cost of transactions‚ either through internet‚ telephone or other electronic delivery channels. For many consumers‚ electronic banking means 24-hours access to cash through an Automated Teller Machine (ATM) or Direct Deposit of paychecks into checking or savings accounts. But electronic banking now involves many different types of transactions. E-banking is a form of banking where funds
Premium Bank
Interest wars a curse to the Nepalese banking sector …… The banking industry of Nepal doesn’t seem to be going in right track. The ongoing interest war and expansion of banking network unprecedentedly has further aggravated the problem. Till date there are already 31commercial banks‚ 75 development banks & 84 Finance Companies in the country. Further few are in pipeline. Alone in Kathmandu there are more than 100 private commercial banks involved in the competition. Opening of branches and
Premium Bank
Background Customer satisfaction‚ a business term‚ is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard. In a competitive market place where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. Customer satisfaction is an ambiguous
Premium Management Marketing Education