indicated that service quality has been increasingly recognized as a critical factor in the success of any business (Parasuraman et al.‚ 1988) and the banking sector in this case is not exceptional. Service quality has been widely used to evaluate the performance of banking services (Cowling and Newman‚ 1995). The banks understand that customers will be loyal if they receive greater value than from competitors (Dawes and Swailes‚ 1999) and on the other hand‚ banks can earn high profits if they are
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today’s business world we cannot avoid the contribution of strategic practice especially in the service sectors like fast growing banking sector. The banking service in the world is growing day by day. Bangladesh‚ albeit a developing country‚ is no exception from it. In the recent period of time Human Resource Management (HRM) practices became so familiar and momentous in every business sector of Bangladesh. The success of every organization is coming through the performance of the employees of that
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Contents 1. Title 1 2. Research Background 1 3. Literature Review 3 3.1 About MFM Restaurants in Kuala Lumpur 3 3.2 Job Satisfaction Definition 4 3.2 Factors influence to level of job satisfaction 5 3.2.1 Leadership Style 6 3.2.2 Compensation 8 3.2.3 Work-life Balance 9 3.3 Why job satisfaction is important? 9 3.4 Research framework 12 4. Problem statement 12 5. Research Objective 13 6. Research Methodologies 14 6.1 Research Tasks 14 6.2 Study population
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SUMMER TRAINING REPORT COMPARATIVE ANALYSIS OF LOANS OFFERED BY PUNJAB STATE COOPERATIVE BANK WITH THAT OF TWO PRIVATE SECTOR BANKS (AXISAND HDFC) AND THE EFFECT OF MARKETING In partial fulfilment of the requirement for the award of the Degree of Master of Business Administration (2012-14) Submitted By:- AKHIL AWASTHI MBA RETAIL MANAGEMENT ROLL NO: 15003 UNIVERSITY INSTITUTE OF APPLIED AND MANAGEMENT SCIENCES‚ PUNJAB UNIVERSITY‚ CHANDIGARH ACKNOWLEDGEMENT I would like
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Banking in India: evolution in technology Thought Paper www.infosys.com/finacle Universal Banking Solution | Systems Integration | Consulting | Business Process Outsourcing Origins of banking The origins of banking can be traced to ancient times‚ starting with rudimentary money lending and bartering practices for agricultural and other commodities. But it gained great momentum only after the industrial revolution which commenced in Europe in the 17th century‚ when Europeans started
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good customer service. Excellence in customer service is the most important tool for sustained business growth. Customer complaints are part of the business life of any corporate entity. This is more so for banks because banks are service organizations. As a service organization‚ customer service and customer satisfaction should be the prime concern of any bank. Banks believe that by providing prompt and efficient service to their customers‚ this is essential not only to attract new customers‚ but
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Search (Ex: crystalline silicon solar) Search Within This Collection Advanced Search DSpace@MIT Essays on banking Research and Teaching Output of the MIT Community Home → MIT Libraries → MIT Theses → Theses - Sloan School of Management → Management - Ph.D. / Sc.D. → View Item Essays on banking Download Author: Erel‚ Isil Citable URI: http://hdl.handle.net/1721.1/34145 Other Contributors: Sloan School of Management. Advisor: Stewart
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Introduction Objectives of the Report: Every Study has some Objectives. On doing a course of “Audit & Inspection of Banks” we have to learn a lot of auditing and inspecting tools & techniques. This Study has been undertaken with the following Objectives: » To get an overall idea about the auditing procedure. » Gathering practical knowledge about auditing by solving Cases. » Finding out the appropriate opinion for each of the cases. »Finally generate an idea about the real scenario of how
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MANAGEMENT PROJECT REPORT ON “JOB SATISFACTION OF EMPLOYEES” (BHARAT HEAVY ELECTRICAL LIMITED IP JAGDISHPUR) SUBMITTED IN THE PARTIAL FULFILLMENT OF REQUIREMENT FOR THE AWARD OF THE DEGREE OF “MASTER OF BUSINESS ADMINISTRATION” Submitted by RICHA DIXIT Under the Guidance of Mr. S.N. TIWARI 1 PREFACE The project work entitled “A STUDY ON JOB SATISFACTION OF EMPLOYEES OF BHARAT HEAVY ELECTRICAL LIMITED IP JAGDISHPUR” Job Satisfaction is the favorableness or un-favorableness
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Domain “Banking System " keeps the day by day tally record as a complete banking. It can keep the information of Account type‚ account opening form‚ Deposit‚ Withdrowal‚ and Searching t he transaction‚ Transaction report‚ Individual account opening form‚ Group Account. The exciting part of this project is; it displays Transaction reports‚ Statistical Summary o f Account type and Interest Information. SYNOPSIS “Banking System " keeps the day by day tally record as a comp lete banking. It can
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