CHAPTER- I CUSTOMER SATISFACTION 1.1 INTRODUCTION: The customer is a person who buys goods or services for some price. The success of an Enterprise heavily depends on customer Satisfaction. It is the period of customer era. Every customer knows his right and responsibilities. The relationship between customer and seller is very essential. There should be regular‚ smooth and friendly relationship between customer and seller. When there is no cordial relationship between customer and seller
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Improving Customer Satisfaction HCS325 Teams are more effective today in the health care field than ever. Effective teams are motivated‚ respected‚ progressive‚ achievement-oriented‚ and supportive (Lombardi & Schermerhorn‚ 2007). Teams in a health care field can make defining jobs simple‚ creating goals‚ having a plan for open communication‚ and accepting the difference in everyone through teams. When there are teams in the health care industry‚ it can make planning items for the healthcare
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Recruitment and selection process of the fast food industry This dissertation will discuss the recruitment and selection process of the fast food industry in London and case study about particular company. The practise of HRM in recruitment and selection process will also be discussed in this dissertation. In this chapter the background and motivation of this study is discussed along with the aims and objective. Moreover the research questions and the structure of this dissertation are discussed
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Fast Foods Effects on Us Before the mid 1900’s‚ when people were hungry they would cook at home or sit down at a local restaurant. However‚ the restaurants back then would not be a part of a huge chain‚ but more like a mom and pop business. Now‚ present day‚ when you’re driving down the road and start to feel hungry‚ what do you do? You stop off at the closest fast food joint of course! With the explosion of the fast food industry‚ it has caused many: lifestyle‚ family‚ health and money conveniences
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Fast food nutrition should make up a minimal part of a healthy diet. Fast foods and junk foods are high in fat‚ sodium and sugar‚ which can lead to obesity and a range of attendant health problems‚ including diabetes‚ heart disease and arthritis. Here are the facts about how excessive junk food consumption affects your body. Junk Food Affects Your Energy Levels Junk food doesn’t contain the nutrients your body needs to stay healthy. As a result‚ you may feel chronically fatigued and lack the energy
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Oxford Brookes University Research and Analysis Report The identification of the effects of globalisation on the Fast-food Industry By: Meekaal Ali September 2001 Words 4850 Contents page no. 1. Introduction 3 2. Information Gathering 5 3. Identification and analysis of information
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April 28‚ 2014 Fast Food According to Lin‚ Guthrie and Frazao‚ children’s calorie consumptions from fast food and soft drinks increased dramatically. Weight is always a problem in our society. Now a day‚ we are forgetting about healthy food just to save our time and money. We have adopted fast food to reach a level of obesity. Fast foods have a biggest contribution on obesity because of easy access on food restaurant; contain less amount of nutrition‚ and food advertisements..
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environment characterize by diminishing customer loyalty‚ the need to be market –focused and customer centric is more critical than any other time in past. It is highly imperative for every organization to retain and use valuable information about their customer to enhance their business strategies and product and service offerings. Today‚ the key focus area of much organization is identification of a link between customer satisfaction and performance. However‚ satisfaction as the confirmation of expectation
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more market share by providing notably better customer service. Executives know that to stand out in a crowded field of competitors‚ customer service is a very critical component in achieving and maintaining a high level of customer satisfaction. When pressures move the organization to meet only performance goals and measurements such as overhead absorption‚ shipping dollar targets‚ labour efficiency‚ purchase price variance and the like‚ however‚ customer service often takes a back seat to these other
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Today‚ many people eat fast food instead of home made food. The reason is that fast food is fast‚ cheap and convenient. However‚ at the same time‚ fast food is contributing to a big social problem in the U.S.‚ which is obesity‚ and recently some people are beginning to sue the fast food companies for causing their obesity. Should the fast food companies have responsibility for American’s obesity? My answer for this argument is "No". I think that whether people eat fast food or not is an individual
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