htm IJQSS 1‚1 Service quality‚ customer satisfaction‚ and behavioral intentions in fast-food restaurants Hong Qin and Victor R. Prybutok Information Technology and Decision Sciences Department‚ College of Business Administration‚ University of North Texas‚ Denton‚ Texas‚ USA Abstract Purpose – This study aims to explore the potential dimensions of service quality‚ and examine the relationship among service quality‚ food quality‚ perceived value‚ customer satisfaction and behavioral intentions in fast-food
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and reaching conclusions; and at last carefully testing the conclusions to determine whether they fit the formulating hypothesis. Research is‚ thus‚ an original contribution to the existing stock of knowledge making for its advancement. Research methodology is a way to systematically solve the research problem. It may be understood as a science of studying how research is done scientifically. In it we study the various steps that are generally adopted by a researcher in studying his research problem
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INTRODUCTION The course represents an attempt to introduce trainees to the main problems concerned with the methodology of teaching English. It tries to be an instrument of work‚ which might help them with choosing and handling different approaches/ methods/techniques‚ planning a lesson‚ teaching skills/vocabulary/grammar/literature and cultural awareness‚ or‚ getting information about class management‚ evaluation‚ testing and error correction. AIMS 1)to facilitate the trainees‘ understanding of
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earth and apply geographic knowledge to a multitude of human activities and is the science of the world (GIS‚ 2011). Furthermore‚ many organizations have advanced in his or her organizational practices since the development of the geographical methodology‚ which is a new way of thinking and problem solving that integrates geographic information into how businesses and individuals understand and manage the planet (GIS‚ 2011). History of GIS Layman’s navigational tool of choice was the paper
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A PROJECT REPORT ON “JOB SATISFACTION” Submitted by RUCHI KUCHERIA In Partial Fulfillment of the Requirements of MBA Program (HUMAN RESOURCE) Batch (2011-2013) DECLARATION I‚ the under signed RUCHI KUCHERIA hereby declare that the Project Work entitled “ JOB SATISFACTION FOR NEZONE INDUSTRIES LIMITED” undertaken during the Period For 6 weeks is the result
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A research work on Employee Satisfaction measurement with special reference to KRIBHCO‚ Surat Ekta Sinha Asst. Professor‚ Uka Tarsadia University‚ Gujarat Abstract: This research work has been done to measure the satisfaction level of employees with special reference to KRIBHCO‚ Surat. Today to sustain in such a competitive market its very important to retain good employees‚ that contribute towards the attainment of Organizational goal and customer satisfaction as well. Many researchers have
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SUBJECT: RESEARCH METHODOLOGY Attempt any 5 cases ‚equal marks for all cases. CASE-1 (16 Marks) A professor is interested in following whether the "good" students finish the test earlier or later than the others in the class. He observes a particular test and gets the following data given below If ’good’ students are those who get 90 and above‚ can the professor conclude that good students finish the test randomly (use a 5% level of significance) ?Explain Order of Marks Scored
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TQM Model/Methodology Total Quality Management (TQM)‚ is a philosophy that focuses on quality and customer satisfaction. Being an expert in TQM gives numerous opportunities for me to show organizations how to effectively use TQM models. In my present job‚ I will determine and select a Total Quality method to present to an organization for the incorporation into the strategic planning process. The model will need to be compatible with current organizational strategic plans and increase internal
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Systems Analysis | Agile Methodology | A Short Story | Dan Burns 1/23/2010 | 1/23/2010 Agile Methodology The Paper Basically what I have been able to relate too is that Agile Methodology is a process of small groups of people (teams) that are located in the same place working together. They communicate either through e-mail‚ voice mail‚ or direct contact. There is little documentation because of the closeness of the team‚ it’s easier to communicate because of the in your face communication-though
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to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often and regularly. Go directly to your customers for the information you need for information on customers priorities
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