Electronic Retail Payment Systems: User Acceptability and Payment Problems in Nigeria 1.1 Introduction The world has witnessed an upsurge of electronic payment instruments meant to facilitate trade and simplify payments. (Abor‚ 2004) Before the introduction of electronic payment into the Nigerian banking system‚ all customers had to walk into the actual bank to do transaction of all kinds. Customers had to queue up and spend more hours to talk to a teller to make their transactions. (Abor‚ 2004)
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Chapter 5: Creating Customer Value‚ Satisfaction‚ and Loyalty GENERAL CONCEPT QUESTIONS Multiple Choice 1. ________ are adept at building customer relationships‚ not just products; they are skilled in market engineering‚ not just product engineering. a. Profit-centered companies b. Customer-centered companies c. Production-centered companies d. Sales-centered companies e. Promotion-centered companies Answer: b Page: 119 Difficulty: Easy AACSB: Reflective Thinking 2. The
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Introduction 1.1 Aim This report aims to investigate the mobile phone use of Melbournians. Demographically‚ this report will focus on Students aged between 12-30 years old. This report is for the Minister of Consumer Affairs and will provide supplementary information about this growing industry. 1.2 Background The mobile phone is one of the most beneficial tools in our modern society‚ not only for business adults but for the students. Mobile phones have become an integral part of our everyday
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Mobile phone is a good technology which is not lacking from our lives. This report will discuss the advantages and disadvantages of using mobile phones. Advantage: Today‚ mobile phone has become popular to everybody [This is an over-generalization: many people do not like them. Use "most people" or something similar] since it is very convenient. The most advantage of having a mobile phone is you can communicate to your family and your friends no matter what where you are. For instance‚ you can
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Date: 28-Oct-2010 Fundamentals of Management – BAD 201 Case Study Boom and Bust in Telecommunications 1- The strategic plan adopted by level 3‚ Global crossing and 360 networking failed due to several reasons. First‚ overvaluing the opportunity found in the market by wrong analyzing of the market and claiming that there is 1000% growth in the internet traffic in the year that was found to be 100% which is way less then what they thought. Second‚ the heavy competition between rivalries
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World Telecommunications IncWorldwide Telecommunications‚ Inc. is a telecommunication company that is rapidly growing; Worldwide Telecommunications Inc.‚ is not only increasing their financial margin‚ but also doubling in employee size. Worldwide Telecommunications‚ Inc. believes it is important to ensure their employees of both genders and every race‚ faith‚ nationality and physical capability have access to equal opportunity and likelihood of success. Below we will evaluate the positive and negative
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and for the award of National Diploma in marketing. I will like to acknowledge that the information in this project was from various textbooks and information briefly obtained from customer in Anambra new market. CERTIFICATION This is to certify that this research work titled ‘The Role of Middlemen in Nigeria Economy’ A case study of Anambra new market by Osakwe Onyinye was supervised by Supervisor Mrs. Monica. Ezenwugo Signature ------------------------------ Date ------------------------------------
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Telecommunications Evolution Timeline Telecommunications Evolution Timeline The term “telecommunications” was adopted by the Convention Internationale des Telecommunications held in Madrid in 1932. According to King (2003) “At this point‚ the telegraph‚ the telephone‚ and the radio were the only widely used telecommunications media” (p.65). Forms of media included under the umbrella of “telecommunications” has dramatically expanded since the early twentieth century. Telegraph The Telegraph
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influenced by motivation and job satisfaction The term relates to the total relationship between an individual and the employer for which he is paid. Satisfaction does mean the simple feeling state accompanying the attainment of any goal; the end state is feeling accompanying the attainment by an impulse of its objective. Job satisfaction does mean absence of motivation at work. Research workers differently described the factors contributing o job satisfaction and job dissatisfaction. The
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Koschate‚ & Wayne D. Hoyer The Role of Cognition and Affect in the Formation of Customer Satisfaction: A Dynamic Perspective Despite the strong recognition that customer satisfaction should be viewed from a dynamic perspective‚ little is known about how the satisfaction judgment develops over time. Therefore‚ this study provides a dynamic analysis of the simultaneous influence of cognition and affect in the satisfaction formation process. The results of an experimental study based on a real consumption
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