CUSTOMER SATISFACTION SURVEY OF NEPAL SBI BANK Your responses are anonymous and confidential. 1. Gender 1. Male [ ] 2. Female [ ] 2. Age 1. 30 years and below [ ] 2. 31-40 years [ ] 3. 41-50 years [ ] 4. Over 50years [ ] 3. What is your primary occupation? 1. Business Man [
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History of wristwatch Today‚ a wristwatch is considered as much of a status symbol as a device to tell time. In an age when cell phones and digital pagers display tiny quartz clocks‚ the mechanical wristwatch has slowly become less of an object of function and more a piece of modern culture. Walk into the boardroom of any Fortune 500 company and you’re likely to see dozens of prestigious wristwatches‚ including such names as Rolex‚ Vacheron Constantine‚ Frank Muller‚ Jaeger-LeCoultre and even Patek
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CUSTOMER SATISFACTION AT BIG BAZAAR” CERTIFICATE GUIDE CERTIFICATE DECLARATION ACKNOWLEDGEMENT TABLE OF CONTENTS 1.INTRODUCTION 2.RESEARCH METHODOLOGY 3.REVIEW OF LITERATURE 4.PROFILE OF THE COMPANY 5.ANALYSIS AND INTERPRETATION OF DATA 6.SUMMARY OF FINDINGS‚ CONCLUSIONS AND RECOMMENDATIONS 7.BIBLIOGRAPHY 8.ANNEXURE CHAPTER 1 INTRODUCTION The word "Retail" originates from a French-Italian word. Retailer is someone who cuts
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About HMIL Hyundai Motor India Limited (HMIL) is a wholly owned subsidiary of Hyundai Motor Company (HMC)‚ South Korea and is the largest passenger car exporter and the second largest car manufacturer in India. HMIL presently markets 8 models of passenger cars across segments. The A2 segment includes the EON‚ Santro‚ i10 and the i20‚ the A3 segment includes the Accent and the Verna‚ the A5 segment includes the Sonata Transform and the SUV segment includes the Santa Fe. HMIL’s fully integrated
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level of service by the sales people in groceries is not acceptable to most customers‚ consumers want a shop with a full range of grocery items. Hence they do not have to hop around from shop to shop‚ super markets offer clean and friendly environment with a wide range of quality products at affordable prices and it has become the primary channel for distribution of foods and other household effects to the consumers. Customers are free to move around the well displayed shelves to see‚ touch‚ feel and
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Egypt Egypt CUSTOMER SATISFACTION SURVEY At Dove‚ we’re always looking for new ways to keep our valued customers happy. Could you please take a moment to complete the following questionnaire and give each item a rank. Name: Gender: Occupation: Location (Address and Contact info): Age: What is the most attractive thing that would make you prefer Dove over competitive products? ……………………………………………………………………………… Very dissatisfied | Dissatisfied | Neither | Satisfied |
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Case Study: Hyundai Cards Marketing Strategy By: Innestasia Tjahyadi I. Introduction Hyundai Cards‚ sponsored by Hyundai Kia Automotive Group‚ was established in 1999. They joined in as the market follower‚ challenging the highly competitive credit card industry in Korea. In 2005‚ HyundaiCard formed a strategic alliance with GECF (part of GE)‚ which invested 678.3 billion won in the firm and became the largest shareholder. Through its corporation with GECF‚ HyundaiCard made effort to become
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as and when needed. I express my thanks to our principle Mrs. RUMA RAO for extending her support. My deep sense of gratitude to MR.G.NAGARAJAN‚ CUSTOMER CARE MANAGER‚ KUN UNTIED HYUNDAI support and guidance. Thanks and appreciation to the help people at KUSHIAGUDA KUN UNITED HYUNDAI for their support. I would thank my institution and my faculty members without whom this project have been a distant reality. I extend my heart full thanks to my family
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share a corporate headquarters in Seoul‚ South Korea‚ but market their products separately in the U.S.‚ have been buoyed by their ability to build well-designed‚ affordable and fuel-efficient vehicles that consumers want to buy. (Hyundai Motor owns about 39% of Kia Motors. Together they form the world’s fifth-largest automaker.) When value of the dollars is strong: In the international market today‚ the supply and demand for currencies and the resulting relative values of currencies can affect the
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Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes
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