HSBC‚ as a core requirement for the completion of my BBA program from North South University. My faculty advisor Mr. Bashir Hussain has also given me approval to do this particular report on the topic of “Relationship of HSBC’s Customers Involvement and their satisfaction level”. Objectives The goal is to identify the main reasons of client dissatisfaction and find its relationship with a client’s level of knowledge about the bank’s services. In order to accomplish my goal I have identified one
Premium Bank
ABSTRACT This study on “CUSTOMER SATISFACTION TOWARDS ONLINE BANKING “ is designed to analyze existing customers of the bank and study their satisfaction level for the online banking service of the bank. A questionnaire was designed for the study in order to assess customer satisfaction at INDIAN OVERSEAS BANK. A total of 100 employees were surveyed. Questions pertaining to safety and comfort‚ online banking facilities‚ online transactions and overall satisfaction level were formulated. The
Premium Bank Online banking
CUSTOMER SATISFACTION FOR COLD DRINKS OF VARIOUS BRANDS __________________________________ QUANTITATIVE METHODS Submitted To:- Prof. Naval Bajpai Submitted by:- ACKNOWLEDGWMENT Before we get into the thick of the things we would like to add a few heartfelt words for the people who gave unending support right from the stage the idea of the research was conceived. We express our deep sense of gratitude & sincere thanks to those who have helped
Premium Coca-Cola Pepsi Soft drink
ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
Premium Vodafone Mobile phone
Ayukawa TYPE : FOUNDED : PUBLIC COMPANY 1982 Chairman HEADQUARTERS : NEW DELHI‚ INDIA Managing Director and CEO KEY PEOPLE :RC BHARGAVA ( CHAIRMAN )‚ Kenichi Ayukawa ( CEO ) REVENUE : $369.34 BILLION LEVELS OF PRODUCT Core Customer Value Actual Product Packaging Features Quality Level Augmented Product After Sale Service Installation Design INTRODUCTION TO First car imported‚ assembled and sold in 1983. Cheapest car in the market. Huge gap between
Premium Automobile Suzuki Marketing
Mumbai Indians. CLUB PROFILE: Mumbai Indians is a franchise cricket team of the Indian Premier League and it represents the city of Mumbai in the Indian Premier LeagueIn 2008‚ the franchise was successfully bid by India Win Sports Pvt. Ltd.; a group company of Reliance Industries Ltd. Reliance is India’s largest private sector company and is now spearheaded by none other than its Chairman and Managing Director‚ Mr. Mukesh Ambani. The Mumbai Indians team is captained by Ricky Pointing.
Premium Mukesh Ambani Reliance Industries Dhirubhai Ambani
1. What were the business challenges facing Maruti Suzuki management prior to adopting the Oracle suite? Maruti Suzuki was confronted to a very fast growing market: India. They had to manage and deal with it. They decided to diversify their activities. They needed to adapt their large company to such a diversity of activities‚ such as a leasing providing structure‚ an insurance and pro-own car business. They needed also to improve training‚ their batch processing‚ their long turn-around time
Premium Risk Suzuki Maruti Suzuki
Your Analysis Of Your Existing Value Proposition And What You Have Learnt In This Module Produce INTRODUCTION OF THE COMAPANYMARUTI UDYOG INDIA LIMITED Maruti is India’s largest automobile company. The company‚ a joint venture with Suzuki of Japan‚ has been a success story like no other in the annals of the Indian automobile industry. Today‚ Maruti is India’s largest automobile company. This feat was achieved by the missionary zeal of our employees across the line and the far-sighted vision of our
Premium Suzuki Maruti Suzuki Automobile industry in India
received an upgrade. Although Swift continues to take limelight‚ guess Alto is serving Maruti and entry level buyers just fine. I wish they again launch it with the 1.1 liter engine. Given that Alto has longer wheelbase and (more) modern chassis than Zen it would kill Zen’s sales if launched with 1.1 liter engine. June 04: For the first time ever a model (Alto) outscored 800 on the sales chart. This is due to Maruti positioning Alto as entry level car & in order to phase out 800 & also they slashed
Premium Suzuki Maruti Suzuki
IMPACT OF SWITCHING COST ON CUSTOMER SATISFACTION AND CUSTOMER RETENTION FOR INTERNET BANKING SERVICES: A STUDY BASED ON SRI LANKAN COMMERCIAL BANKS. BY N. M. GOONETILLEKE (2009/MISM/10) Submitted in accordance with the requirements for the degree of MASTERS IN INFORMATION SYSTEMS MANAGEMENT AT THE UNIVERSITY OF COLOMBO SUPERVISOR: DR. ANURA KARUNANAYAKE SEPTEMBER 2011 TABLE OF CONTENTS Page No Declaration ii Acknowledgment iii Abstract iv Table of
Premium Bank