Case Study National Bank of Borneo Part 1 Overview 1. Time Context The case of National Bank of Borneo happened on November 20‚ 1986‚ the date when the sultanate of Brunei announced the closing of the said bank. 2. Viewpoint The viewpoint to be used in solving the case is that of Mr. Abdul Rahman’s‚ the newly appointed controller of NBB. 3. Major Policy Statement National Bank of Borneo is a bank which is the larger of the two local banks in Borneo. It has advances of $ 1.128 billion
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The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes
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AGRICULTURE OF BANGLADESH Agriculture is an important sector of the economy of Bangladesh and one of the main drivers of economic growth. In order to ensure food security‚ the present government is committed to achieve self sufficiency in food by 2013 through increased production. The contribution of this sector to GDP stood at 20.49 percent in FY 2008-09. According to the revised estimate of BBS‚ the overall contribution of the broad agriculture sector at constant price is 20.24 percent
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Case 1. Springfield National Bank Executive Summary Dawson Stores‚ Inc. is in need of a US $ 1 million credit line from Springfield National Bank on an unsecured basis. This study was conducted to determine if Dawson Stores Inc. will be a good credit risk for the bank by taking into consideration the company?s financial condition‚ character reference and loan security. Financial ratio and trend analyses show the company?s increasing profitability and long-term stability. It is recommended
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things is no longer valid. Change is permanent and a reality. Those who are not able to keep pace with the changes are destined to loose the race. Science and technology is changing the way financial institutions perform their transactions. Today’s banks are shaking by these technological changes. Life has never been so easy‚ comfortable‚ and luxurious. Science and technology have brought our life to this stage. But a new technology brings with it not only the potential for success but also a never-ending
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ON BANGLADESH BANK PRESENTED BY: MD. RAYHANUL ISLAM EXAMINATION COMMITTEE: Dr. SUNUNTA SIENGTHAI (CHAIRPERSON) Dr. SUNDAR VENKATESH Dr. YUOSRE BADIR Agenda: Agenda: Introduction of the study Snapshot of BB and its current situation on human resource management. Findings and discussion. Conclusion of the study and recommendations. Introduction Introduction Bangladesh Bank (BB)‚ the central bank of Bangladesh‚ is the key player for the financial sector of Bangladesh as
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public bank PUBLIC BANK BHD TOPIC 3: INDUSTRY ENVIRONMENT 1. Introductions The model of the Five Competitive Forces was developed by Michael E. Porter that becomes an important tool for analysing an organizations industry structure instrategic processes. This model is applicable to the banking industry. Public Bank do compete with the other financial institution in Malaysia‚ however they also must cooperate with one another in many respects. There is an underlying problem which is the banks
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Customer Satisfaction Of Products / Services In Goel Scientific Glass Works Pvt Lmt. By: - Seema. R. Saxena Introduction Aiming for the customer satisfaction is the most challenging task in every organization. Through the satisfied customers‚ a firm an easily measure the effectiveness of the business‚ its potential and position in the industries‚ and the areas that are needed to polish and improve. Keeping the trust of a customer is not
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improved competitiveness. Enterprises are competitive when their productivity of labor and all production factors grow consistently‚ which situation allows them to reduce the unit costs of their output‚ etc.‚ but also affect other enterprises at the national and international levels. Higher productivity provides funding for an organization’s expansion plans. In the short term‚ citizens benefit from the better and cheaper products available on the market‚ and in the medium term from growing employment
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the shame and guilt that you are hiding in the inside? McDonalds is striving and pulling forward to fast food domination‚ not in a negative way but in a positive way. The reasons why is because of the variety of choices you can pick from‚ customer satisfaction‚ and you being happy. The first reason why you the people should eat McDonalds is the variety of choices there is. If you really don’t have money on you at the time or there are a lot of friends or family with you‚ you don’t
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