Customer satisfaction in Conference interpreting Marketing experts state that customer satisfaction with a purchase depends upon the performance of that product/service and their expectations. If the product/service does not meet the expectations of the buyer‚ then s/he is dissatisfied. Otherwise‚ there is no problem at all. And if it exceeds expectations‚ the customer is extremely happy. Why not use the same marketing principle in conference interpreting? First‚ conference interpreting 101
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INTRODUCTION TO THE STUDY Customer satisfaction is defined as the measurement of how a company’s products or services meet or surpass its customer’s expectations. It is also a measure of how the customer perceives the way the company’s representatives dealt with his or her needs. Customer satisfaction plays an important role in determining the likelihood of an organization’s success and profitability over the long term. It is an important way of business to develop customer loyalty that in turn builds
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COMPARATIVE OF CONSUMER SATISFACTION BETWEEN AIRTEL 1 AND VODAFONE CONSUMER A consumer is an individual who purchase or has the capacity to purchase goods and services offered for sale by marketing institutions in order to satisfy personal or household needs‚ wants or desires. According to a statement made by Mahatma Gandhi‚ ‘consumer refers to the following‚ “A consumer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an outsider
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CHAPTER: 1 Introduction to the Report 1.1 Rational of the study The Internship Report titled as “Customer Satisfaction of Performance in NBL”‚ is submitted in practical requirement for the fulfillment of the Degree of Bachelor of Business Administration (BBA) under the faculty of Business Studies of International Islamic University Chittagong. Internship program is the systematic process of gathering‚ recording‚ analyzing and presenting data about the subject that a student goes to learn on
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A “SUMMER TRAINING” PROJECT REPORT ON COMPARATIVE STUDY BETWEEN PRIVATE SECTOR BANKS ANP PUBLIC SECTOR BANKS Submitted To: PUNJAB TECHNICAL UNIVERSITY‚JALANDHAR MASTER OF BUSINESS ADMINISTRATION(MBA) SESSION(2007-09) CT INSTITUTE OF ENGINEERING‚MANAGEMENT & TECHNOLOGY‚JALANDHAR (SHAHPUR CHAMPUS) PREFACE Someone has rightly said that practical experience is for better and closer to the real world then
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shares are held by commercial banks. With more number of commercial banks catering to the same market‚ it has given rise to the intense competition. So far‚ there are 31 commercial banks‚ 87 development banks‚ 79 finance companies‚ 21 micro-finance development banks‚ 16 saving and credit cooperatives and 38 NGO (financial intermediaries) all these financial institutions are doing very well even in the slowdown of the economy. With increasing number of finance companies‚ development banks and cooperatives;
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Investment‚ in its broadest sense means‚ the sacrifice of current currencies and resources for the sake of future currencies and resources. An investment is one of the decisions of finance function that involves the decision of capital to establish commercial or industrial venture. In other words‚ it involves commitment of funds into long-term assets that would yield benefits in coming future period. Two aspects of the investment decisions are: i. The evaluation of the prospective profitability
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Background Customer satisfaction‚ a business term‚ is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard. In a competitive market place where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. Customer satisfaction is an ambiguous
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Egypt Egypt CUSTOMER SATISFACTION SURVEY At Dove‚ we’re always looking for new ways to keep our valued customers happy. Could you please take a moment to complete the following questionnaire and give each item a rank. Name: Gender: Occupation: Location (Address and Contact info): Age: What is the most attractive thing that would make you prefer Dove over competitive products? ……………………………………………………………………………… Very dissatisfied | Dissatisfied | Neither | Satisfied |
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Environmental Analysis The Macro Environment Revenue within the Texas banking unit is generated primarily from the pockets of urban and commercial growth. Demographic and economic factors have caused a dramatic increase in banking activity. This is due in large to a population growth and increases in the economy in the state of Texas‚ generally life in Dallas is progressive and prosperous. Anticipated changes in the Political-Legal environment have the potential to transform the banking industry
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