EXECUTIVE SUMMARY Frontier National Bank is passing through times of declining profitability and low liquidity. The current morale of the employees is down which in turn is affecting the bank’s performance. To get out of the current situation and expand in other regions a core team has to be formulated to increase the performance. Three options are available to the FNB 1) Formulate a team out of current employees. 2) Recruit a core team from Chicago Bank. 3) Recruit a core team of professionals
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impact of technology on customer needs in banking | | | NAYANA SHREE N S | MBA FINANCE | Project on study on impact of technology on customer needs in banking SEMESTER IV SUBMITTED BY NAYANA SHREE N S ROLL NO. IBMR COLLEGE IBMR COLLEGE Address: CERTIFICATE This is to certify that Nayana Shree N S of MBA FINANCE Semester IV {2012-13} has successfully completed the project on “Project on study on impact of technology on customer needs in banking” under
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4 Bangladesh* – Dr. Atiur Rahman and Mohammed Abu Eusuf1 B angladesh 2 is one of the most densely populated countries in the world. The poor Bangladeshi economy‚ with a low per capita income and a large population‚ reveals some clue to the abject humanitarian situation in the country. PROFILE Population: GDP (Current US$): 51.9 billion*** Per Capita Income: (Current US$) Recently‚ Bangladesh has introduced a freely floating exchange rate system. Since the abandonment of the
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BACKGROUND OF THE PROBLEM: The effect of information technology on the operation of deposit money banks in Nigeria cannot be overemphasized. New and better information technology entails that banks can add the service ‘differentiator’ to their products in a way. However‚ enabling tools which developed information technology can provide will make a significant effect on the operations of deposit money banks in Nigeria . The key to efficient banking lies in maximizing the use of information technology
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The Effectiveness of the Quality of Service by Gokana‚ Ramen and Teppan to Customer Satisfaction A thesis that is purpose to ; Mr. Orlando To partial fulfilment of the requirement for completing methodology Subject Created by: Hendra (014201000032) International Business 2010 Class 2 Chapter 1 I. Introduction Effectiveness is the capability of producing a desire result. When something is deemed effective‚ it means it has an intended or expected outcome‚ or produces a deep‚ vivid
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CUSTOMER SATISFACTION FOR COLD DRINKS OF VARIOUS BRANDS __________________________________ QUANTITATIVE METHODS Submitted To:- Prof. Naval Bajpai Submitted by:- ACKNOWLEDGWMENT Before we get into the thick of the things we would like to add a few heartfelt words for the people who gave unending support right from the stage the idea of the research was conceived. We express our deep sense of gratitude & sincere thanks to those who have helped
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Individual Research Report “Managing Operations for Customer Satisfaction and Enhanced Profitability” Introduction The role of operations management is the production of goods and services and to ensure efficiency and effectiveness in the operation process‚ that means use as little resource as needed and meet the customer requirements. Moreover‚ it is converts inputs (in the forms of materials‚ labour and energy) into outputs (in the form of goods and services) and aims to increase the
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have Starbucks satisfaction scores declined? Has the company’s service declined or is it simply measuring satisfaction the wrong way? Based on the data in the case‚ we can’t conclude if the company’s service is declining or is there is an error in measuring satisfaction the wrong way. What is clear though is the fact that the customer perception‚ customer’s attitude and the overall differentiation of the Starbucks brand have declined. It is possible that competition‚ shift in customer demographics
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INFERENTIAL STATISTICS WITH SPSS Submitted To: MUHAMMAD ILLYAS Submitted By: Saba Zaidi Roll # 13110 Program: M.Phil (Commerce and Finance) [pic]SUPERIOR UNIVERSITY LAHORE Customers Satisfaction On Internet Banking Services In Pakistan Introduction Technological innovations are having significant importance in human general and professional life. This era can safely be attributed as technology revolution. The quick expansion of
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LOVELY PROFESSIONAL UNIVERSITY DEPARTMENT OF MANAGEMENT Capstone Project TITLE:“Relationship Between Website Attribute and Customer Satisfaction” SUBMITTED TO LOVELY PROFESSIONALUNIVERSITY In partial fulfillment of the Requirement for the award of Degree of “MASTER OF BUSINESS ADMINISTRATION” SUBMITTED BY: Kuldeep Tiwari Ambar Singh Archit Sharma Ankur Sood Reg no : 10809869 10804683 10800482 10800039 DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY JALANDHAR NEW DELHI GT ROAD PHAGWARA PUNJAB
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