Vodafone UK Customer Satisfaction Introduction In the business industry‚ it is important to gather customer to make the product and services sold. Therefore‚ keeping a customer is difficult in the business when it is in the starting stage. A business will find it harder to find prospective and loyal customer when operating abroad. And because of the economic problem that many countries are facing now‚ another challenge was revived; how to keep the customer? The Customer Satisfaction
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BCG ANALYSIS OF PUBLIC BANK The Boston Consulting Group (BCG) matrix is a tool that used to evaluate strategic business units. It is organizes business by two dimension‚ the business growth rate and market share. The growth rate is use to show how rapidly the entire industry is increasing and the market share is whether a business unit has a larger or smaller share than its competitors. The combination of market share and business growth rate have provides four categories to determine the SBUs
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Dawson Stores‚ Inc. (Dawson) needs additional working capital next year. The company would like to obtain a $1‚000‚000 line of credit‚ on an unsecured basis from Springfield National Bank (Springfield). The approval of an unsecured loan would be based on the borrower’s credit-worthiness. In order to evaluate this‚ the company provided its financial statements to Springfield for the year 1990 to 1993. Dawson Stores Inc. is a company which has been experiencing consistent growth in terms of its financial
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years in INDIA. Mobiles have become so popular that many people use their handset as their only phone and rarely use a landline. The telecommunications industry at present is a much more competitive market and customers have a diversity of services‚ product‚ and sellers to choose from. Customers of telecommunications services stipulate s high quality from their suppliers. They have
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workers‚ while those‚ being small ones‚ are worth Taka 5.0 million to 100 million and/or employ 25 to 99 workers at the individual enterprise level and medium enterprises are worth Taka 100 and 300 million and/or employ 100 to 250 workers each. Bangladesh Bank and Ministry of Industry defined SMEs in line with the Industrial policy 2010 as follows: Table Value(replacement cost) of fixed assets excluding land and building No. of employees Small Industry Enterprise Manufacturing BDT 50 lac to
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Online banking first introduced in the UK was early 1990s when number of banks conduct test with their own Internet services. The first major financial institutions to offer a web-based banking service in the UK was Nationwide Building Society’s Online Banking websites‚ launched in May 1997; the first bank to offer current account services over the internet was Royal Bank of Scotland. Now‚ all the major high street banks offer some kind of e-banking solution. Online banking is the “process that
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Consumer Perception of Public & Private Sector Banks: A Service Quality Approach TABLE OF CONTENTS |S. NO. |PARTICULARS |PAGE NO. | | |Executive Summary |3 | |1 |Introduction |4
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economy of Bangladesh‚ a dramatic change has been observed both in manufacturing and in service sectors. This has brought higher employment opportunities‚ increases in income level‚ and changes in consumption pattern and consequently there emerges a competitive environment in the country. Specifically‚ the expansion of private banking business‚ along with customized services‚ has created a severe implied competition in this sector. This competition has made the service gap wider as private banks offer
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Customer Satisfaction of Nokia Mobile Project Abstract The main objective of the project is to study the satisfaction levels of customers‚ Product awareness and Consumer Behavior with reference to NOKIA mobile handset users. Nokia has played a pioneering role in the growth of cellular technology in Pakistan‚ starting with the first-ever cellular call more than a decade ago‚ made on a Nokia mobile phone over a Nokia-deployed network. Nokia started its Pakistan operations in 2000
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AND FINANCIAL FACTORS IN CONTEXT OF PRIVATE COMMERCIAL BANKS IN BANGLADESH by Syeda Zabeen Ahmed ID # 0120269 An Internship Report Presented in Partial Fulfillment of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY‚ BANGLADESH April 2006 An investigation of the relationship between Non-performing Loans‚ Macroeconomic Factors‚ and Financial Factors in context of Private Commercial Banks in Bangladesh by Syeda Zabeen Ahmed ID # 0120269
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