Proposal on Customer Satisfaction Strategies of Subway Submitted By: ID- Table of Contents 1 Topic 3 2 Introduction 3 2.1 Research background 3 2.2 Aim and Objectives of the Study 4 2.3 Research Questions 4 3 Literature Review 5 3.1 Service Quality and Customer Satisfaction 5 3.2 Areas of Setting Strategies 5 3.3 Relationship and Loyalty 6 4 Research Methodology 7 4.1 Research Method: Qualitative and Quantitative 7 4.2 Data Collection 7 4.3 Sample 8
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Pilgrim Bank Case September 26‚ 2013 How much do profits vary across customers? Provide statistical support for your answer. Out of a sample of 31‚634 Pilgrim Bank customers‚ from a population of 5 million total‚ and zero missing values‚ profits vary widely. The average customer profitability is $111.50. The minimum value of this data set is -$221 and the maximum is $2071. This describes that there is a very wide range. The median customer profitability is $9 and the standard deviation is $272.84
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09764259 Application of Simulation Technique in Queuing Model for ATM Facility 1 2 Vasumathi.A ‚ Dhanavanthan P 1 Assistant Professor‚ VIT Business School‚ VIT University‚ Chennai. 2 Professor and Head‚ Department of Statistics‚ Pondicherry University‚ Pondicherry avasumathi@vit.ac.in ABSTRACT ATM is an automatic teller machine which is used to save the cost and reachability of a bank by satisfying customer needs. Customers can withdraw and deposit money without any paper work and i
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Running Head: BANK OF AMERICA Assignment 1: Bank of America Case Study Sylvia Armstrong Dr. Marie-Line Germain HRM 532 – Talent Management January 22‚ 2012 1. Outline the talent management program that led to success for the company. Bank of America has always been a leader in the financial services industry. Its philosophy of talent management and development is driven by seven guiding principles that create a mindset that
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Boubyan Bank - Kuwait CASE STUDY Boubyan Bank was established in 2004 by Ameri decree. It was the first Islamic bank after KFH who was monopolized the Islamic banking market for more than 25 years. This was a big challenge for Boubyan to show its ability to compete. At the beginning Boubyan show some good performance compared to the size of the bank and the limited experience‚ at this stage Boubyan did not use any information system technology to support the sales strategy and everything was
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http://socialentrepreneurshipximb.wordpress.com/2009/12/08/review-of-the-book-banker-to-the-poor-by-muhammad-yunus-by-lg-9/ Social Entrepreneurship exploring the unexplored………. GRAMEEN BANK – The bank for the poor. In 2006 Mohammed Yunus and the Grameen bank were jointly awarded the Nobel Peace Prize‚ “for their efforts to create economic and social development from below”. Analyzed the root cause of the misery of the rural women of Bangladesh who work hard day and night and are still
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C ATM Technology [pic] Prepared By Eng/Abdulrahman M. Abutaleb P T E R 1-Introduction: . Asynchronous Transfer Mode (ATM) is a technology that was defined by the ITU-T (formerly known as the CCITT) in the early 1990s. The related standards describe a transport technology in which information is carried in small‚ fixed-length data units called cells. ATM is a project invented by the telephone industry because after Ethernet was widely installed‚
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A business seeks to make a profit by providing customers with goods and services. The success of the business is in the quality of the goods and customer service. Management and leadership styles have a great impact on the working environment and employees ’ motivation. The working environment also affects both management and other employees ’ motivation‚ which in turn influences the overall progress and well being of the organization. It all comes down to keeping employees enthusiastic and energized
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INTRODUCTION Customers are becoming ever more demanding‚ and in most markets they have more options to choose from than ever before. . A customer is a person who becomes accustomed to buying from you. Without a strong track record of contact and repeat purchase‚ this person is NOT your customer; he is a buyer. A true customer is grown over time. The satisfaction a customer gets from the consumption of an organization’s product or service pre-empts his or her subsequent decisions on the same products
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A Research Methodology Project On “ATM :A VITAL FACILITY &ITS IMPACT ON ECONOMY” Submitted as the part of curriculum of Research Methodology of M.B.A.(PT) Semester for the award of degree of Master Of Business Administration Submitted to : Submitted By Mr. Rahul Deo Pravin Pahadiya SVIM‚ Indore MBA (PT) IV Sem SHRI VAISHNAV INSTITUTE OF MANAGEMENT INDORE CERTIFICATE SHRI VAISHNAV INSTITUTE OF MANAGEMENT INDORE PROJECT REPORT-2004-05 This is to certify that
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